Jobs at SH Hotels and Resorts

Provide a warm, polished first impression for spa guests; manage scheduling, payments, guest records, inventory, and coordination with spa staff; maintain cleanliness and brand standards while driving retail and service revenue and resolving guest concerns.

Maintain kitchen cleanliness and sanitation, operate dishwashing equipment, sanitize surfaces and equipment, assist chefs with basic food prep, stock and rotate inventory using FIFO, handle waste disposal, report hazards or equipment issues, follow food safety protocols and PPE requirements, and work varying schedules including holidays to support kitchen operations and service.

Lead and supervise front desk staff to ensure guest satisfaction and brand standards. Train and mentor team members, handle guest issues, coordinate with departments, manage scheduling and timekeeping, enforce safety and loss prevention procedures, and drive service and operational improvements.

Lead daily food & beverage operations across three meals, manage and motivate staff, ensure excellent guest service, drive financial performance, maintain high standards, communicate clearly, and work flexible hours in a 24-hour operation.

Lead and manage food & beverage operations, motivate and develop staff, ensure exceptional guest service, drive financial performance, solve operational issues, and support a 24-hour operation while maintaining high standards.

Maintain banquet kitchen cleanliness and sanitation, operate dishwashing equipment, assist kitchen staff with basic food prep, stock and rotate inventory, handle waste disposal, report equipment hazards, and follow food safety and hotel service standards during varied schedules.

Provide administrative and operational support for People Operations: first point of contact for employees, benefits administration, onboarding, file and data management, scheduling interviews, time clock enrollment, tracking performance reviews, assisting recruitment and training activities, and maintaining confidentiality and compliance.

Provide daily IT support and ticket resolution for hotel systems and networks, assist guests and staff, lead small IT initiatives, ensure 24/7 operational coverage, and support team engagement and financial performance goals.