Jobs at SH Hotels and Resorts

Leads restaurant stewarding duties, including dishwashing, utensil and glass cleaning, food storage and safety, recycling, and maintaining cleanliness standards. Requires physical work, attention to detail, teamwork, flexibility for a 24-hour operation, and previous similar experience.

Provide security and safety for guests, team members, and property through patrols, access control, incident response, reporting, crowd control, first aid, and enforcing company policies while maintaining hospitality standards.

Provide overnight security and loss prevention for a luxury hotel by patrolling property, enforcing safety policies, responding to incidents, performing crowd and scene management, preparing incident reports, escorting guests, and delivering first aid/CPR/AED support while maintaining guest service standards.

Lead and supervise front desk staff to ensure guest satisfaction and brand standards. Train and mentor team members, handle guest issues, coordinate with departments, manage scheduling and timekeeping, enforce safety and loss prevention procedures, and drive service and operational improvements.

Lead daily food & beverage operations across three meals, manage and motivate staff, ensure excellent guest service, drive financial performance, maintain high standards, communicate clearly, and work flexible hours in a 24-hour operation.

Lead and manage food & beverage operations, motivate and develop staff, ensure exceptional guest service, drive financial performance, solve operational issues, and support a 24-hour operation while maintaining high standards.

Perform general maintenance and repairs across the hotel property (HVAC, plumbing, electrical, carpentry, pool and fitness equipment, kitchen equipment, refrigeration). Complete preventative maintenance, logs, work orders, safety compliance, and guest-facing service. Use handheld devices/computer programs, participate in storm and grounds operations, and support continuous improvement of engineering processes.

Provide administrative and operational support for People Operations: first point of contact for employees, benefits administration, onboarding, file and data management, scheduling interviews, time clock enrollment, tracking performance reviews, assisting recruitment and training activities, and maintaining confidentiality and compliance.

Provide daily IT support and ticket resolution for hotel systems and networks, assist guests and staff, lead small IT initiatives, ensure 24/7 operational coverage, and support team engagement and financial performance goals.