Provide daily IT support and ticket resolution for hotel systems and networks, assist guests and staff, lead small IT initiatives, ensure 24/7 operational coverage, and support team engagement and financial performance goals.
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
If you live for those signature sighs of relief you hear whenever you show up, this is your calling. We’re currently seeking an IT Supervisor. You’ll be responsible for daily support of all IT systems requests/tickets, from internal platforms to network maintenance supporting the entire hotel team. You’ll also respond promptly to guests’ inquiries and questions, so we need someone who’s really nice, quick, and enjoy being the superhero in the room. It's a tough job, but someone out there loves doing it, which is precisely what we're looking for. Inside tip: There is room for growth with us in this demanding role. About you... Passionate about technology and a minimum of 1 year of similar work experience. A post-secondary diploma, degree or prior hospitality experience would be a plus. Advanced knowledgeable of information systems operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation.About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
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Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
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