Jobs at Stord

Lead UX for Stord's Order Management System and AI-powered features: design order lifecycle flows, rule-management, AI tooling (chat/feed/search), human-in-the-loop patterns, prototypes, research with operators, establish AI UX standards, and measure UX outcomes to improve conversion and satisfaction.

Design and own consumer-facing post-purchase commerce experiences (returns, order tracking, delivery updates). Conduct user research, create high-fidelity responsive prototypes, iterate with AI tools, and collaborate with product and engineering. Define success metrics, run usability tests and A/B experiments, and optimize for conversion, completion, and satisfaction while maintaining brand adaptability and accessibility.

Lead and scale Revenue and Billing Operations for a multi-service 3PL platform. Own end-to-end billing, revenue recognition (ASC 606), financial reporting, systems integration (WMS/TMS/ERP/billing), automation and AI adoption, cross-functional alignment, controls, tax compliance, and build a high-performing team to ensure accurate, scalable revenue capture and margin visibility.

The Product Manager at Stord will optimize warehouse operations by translating operational needs into product requirements, collaborating with internal teams, and implementing efficient WMS solutions while spending significant time onsite to gather feedback.

Partner with sales to design and demo tailored OMS/WMS and fulfillment solutions, lead discovery, document technical requirements, respond to RFPs, and hand off implementations while advising product teams.

The Parcel GTM Manager directs Go-To-Market strategy for Stord's Customer Experience and M&A lines, leading a team of analysts to manage pricing, margin optimization, network analytics, and process engineering, ensuring seamless integration for clients and achieving revenue goals.

The Staff Software Engineer will lead technical initiatives, drive quality code, mentor engineers, and work on scalable systems in a high-impact team environment.

Lead end-to-end experimentation pipeline for Stord Labs, coordinating robotics, AI, vendors, engineering, and operations to validate and scale logistics innovations into production pilots and enterprise rollouts, develop deployment playbooks, and manage co-funded customer pilots and executive demonstrations.

The Data Engineer will design and maintain data pipelines, enhance the data warehouse, support machine learning applications, and collaborate with various teams to leverage data effectively.

Seeking a Senior Elixir Engineer to develop scalable systems and contribute to technical decisions within product groups, focusing on Elixir and cloud technologies.

The Senior Software Engineer will develop robust systems using Elixir, collaborate on product strategy, and ensure system performance and reliability.

The Staff Software Engineer will lead technical excellence, design scalable systems, mentor engineers, and drive innovation in a cross-functional team.

Senior individual contributor owning complex end-to-end ML problems for supply chain and consumer applications. Build and deploy predictive models (demand forecasting, delivery ETA, recommendations), embed with engineering teams, define MLOps standards, and advise leadership on data science strategy and investments.

Lead end-to-end post-acquisition integration efforts from pre-close planning to business handoff. Build detailed project roadmaps, manage timelines and risks, track financial and strategic synergies, align cross-functional teams, maintain executive dashboards, and codify learnings into a scalable M&A playbook.

Own quality engineering for Commerce: run structured manual QA, build E2E automation (storefront, checkout, brand portal), wire tests into CI, define Shopify-specific compatibility playbooks, set quality metrics and gates, participate in planning and spec reviews, and lead the teamto shift coverage left.

Lead development of digital twin and simulation models for warehouse operations, deploy AI-driven decision systems, build forecasting and optimization models, validate experiments linking operational metrics to financial impact, and partner with engineers, operations, and external AI/academic partners to scale innovations across fulfillment networks.

The VP of Data will define Stord's data architecture, build a data organization, promote AI-first data access, and ensure the platform is user-friendly.

The Head of AI will oversee the AI product roadmap, internal AI integration, and team development while ensuring AI enhances product and operational efficiency across Stord.

Own and architect the Salesforce instance across Sales, Marketing, and CX. Build data governance, automations, and integrations to make Salesforce the single source of truth. Operate and scale the deal desk and quote-to-cash workflows, partner with Finance/Legal/CX on renewals, manage contractors, and drive cross-functional Salesforce projects and reporting.

The Director of Product Marketing will build and elevate the Product Marketing function, define product positioning, shape go-to-market strategy, and collaborate with senior leaders to ensure effective market narratives and measurable impact across teams.