Jobs at UFCU

Investigate and analyze fraud trends and high-risk transactions, assist members and staff with identity theft and suspected fraud, collaborate with law enforcement and vendors, monitor alerts from internal reports and third-party tools, document fraud losses and trends, assess account and loan risk, recommend policy or rule updates, and educate staff.

The Post Closing Specialist handles investor and portfolio loans from funding to completion, ensuring timely shipment of loans and clearance of stipulations while maintaining compliance with regulations.

Lead and deliver enterprise AI solutions from design to production, define Databricks-based technical standards, establish MLOps/CI-CD and monitoring, manage multidisciplinary data teams, partner with executives to prioritize AI roadmap, oversee budgeting and regulatory compliance in a financial services environment.

Manage and coordinate the credit union's mortgage subservicer oversight program, ensuring regulatory and GSE compliance. Monitor subservicer performance, conduct audits and QC reviews, produce management and vendor reports, handle borrower/seller inquiries, implement guideline changes, maintain policies/procedures, and support process improvements and training.

Lead implementation and operationalization of Responsible AI and AI governance across the AI lifecycle, embedding controls into delivery processes, assessing vendor and model risk, monitoring performance and drift, and partnering cross-functionally to translate regulations into policies, playbooks, and training that enable safe, ethical, and compliant AI adoption.

Lead a data platform engineering team to deliver enterprise data products and pipelines using Databricks/Medallion architecture, oversee SQL Server DBA operations, maintain platform reliability, implement observability and governance, and manage delivery, vendors, and stakeholder engagement.

Lead and develop a high-performing mortgage team while originating residential mortgage loans, ensuring compliance and quality control. Drive growth by building relationships with realtors and financial partners, and manage team operations to meet production goals.

Lead enterprise architecture strategy and governance while hands-on designing solutions for CRM, integration, onboarding, and data platforms. Define API/event-driven standards, roadmaps, security and resilience expectations, operate the Architecture Review Board, evaluate vendors, and ensure architectures are audit- and regulator-ready.

The Senior Mulesoft Integration Engineer designs and implements integration solutions using the MuleSoft AnyPoint Platform, ensuring performance and scalability. They collaborate with IT and business partners for data integration, troubleshoot, and provide support while adhering to security standards and project governance.

Design, deploy, and maintain Windows desktop client configurations and application lifecycles using Microsoft Intune and MECM. Package, test, deploy, update, and retire applications; develop PowerShell automation; manage device compliance, security baselines, and Windows/macOS troubleshooting; collaborate with security and infrastructure teams and document standards and procedures.

The Head of Mortgage Lending leads UFCU's mortgage strategy, operations, and growth, ensuring alignment with market strategy and operational excellence. The role involves team leadership, regulatory compliance, budget management, and collaboration with executive leadership to enhance member experience.

Serve as a senior HR business partner advising leaders on organizational and people strategies. Lead employee relations, performance management, workforce analytics, change management, and HR program implementation while ensuring compliance with employment and financial regulations. Build cross-functional partnerships to drive organizational effectiveness and deliver data-informed HR solutions.

The Senior Manager - Strategic Sourcing oversees procurement, sourcing, and accounts payable, fostering team performance and vendor relationships while ensuring compliance and financial efficiency.

The Credit Analyst supports lending portfolios with analysis, risk evaluation, and operational reporting, while enhancing credit decision-making quality.

The Manager, Digital Growth Marketing leads digital marketing strategies, oversees team development, optimizes campaigns, and drives growth through cross-channel initiatives and performance analytics.

The Finance Operations Analyst supports financial processes through system support, automation, reporting, and collaboration with finance and IT teams, driving efficiency and compliance.

Sell and service financial products to Members: open accounts, accept loans, process transactions, resolve issues, provide online/mobile support, ensure compliance, and develop community/business relationships to grow membership.

Engage and advise Members to identify financial needs, open and manage accounts, process transactions, handle account services and compliance, refer fraud, support digital services, and drive community/business development to grow relationships and product adoption.

Manage vendor relationships and oversee benefits administration accuracy, conduct audits and reconciliations, resolve benefits and leave issues, support FMLA/ADA and 401(k) processes, monitor vendor SLAs, produce compliance reports, and assist annual enrollment and benefits analytics for HR leadership.

Lead a 5-7 person engineering team to design, deliver, govern, and operate enterprise APIs and microservices. Provide hands-on architecture reviews, manage MuleSoft Anypoint delivery, oversee C#/.NET microservices on Kubernetes/Azure, enforce API lifecycle and security standards, ensure production reliability and observability, and run incident response while hiring and scaling the team with contractors.