.png){kind=logo}
In this role, you will manage a portfolio of accounts, focusing on revenue growth and client relationships, while ensuring exceptional service and support.
In this role, you will take a consultative approach to managing a portfolio of accounts with a clear focus on achieving revenue goals. You will own the full lifecycle of renewals and upsell opportunities, proactively guiding each opportunity while balancing the needs of both the customer and the organization. You will play a key role in the strategic management of your account portfolio while also ensuring customers receive strong day-to-day service and support. This role is ideal for someone who enjoys building relationships, thinking strategically, and staying closely connected to client needs. By leveraging strong interpersonal skills, you will develop trusted partnerships with customers and brokers, creating collaborative relationships that lead to stronger outcomes for customers, partners, and the business.
This is a client-facing role supporting Central Texas, with a strong in-person presence in Austin and San Antonio. The position involves developing and maintaining close relationships with customers and brokers throughout the region.
Responsibilities- Maintains and grows revenue base through upsells, account retention and specifically improving financial gains at renewal.
- Strategically and proactively manages accounts to drive the right solutions, balancing the needs of the client and the business.
- Creates renewal strategies and rate recommendations based on financial analysis with an eye on crafting solutions that are win-win-win.
- Manages pipeline with a 2+ year outlook and drives opportunities for revenue growth.
- Applies analytical skills and leads deal tactics, based on comprehensive market knowledge, in collaboration with cross-functional peers.
- Creates effective presentations and conducts impactful business reviews that help existing customers understand the value of our products.
- Acts as the primary point of contact, liaises between the customer and internal teams to ensure exceptional customer experience.
- Through effective collaboration, coordinates the account service and successfully develops high-quality partnerships with external stakeholders.
- Resolves customer concerns timely and brings creative solutions to bear, including identifying opportunities to expand/enhance services/processes to benefit all stakeholders.
- Performs other duties as requested or assigned.
- 2+ years related experience with a Bachelor's degree
- Advanced business math and analytical skills with the ability to position financial outcomes that contribute to revenue goals across assigned portfolio
- Excellent consultative selling and negotiation skills with the ability to influence decision makers
- Strong time management skills and experience with simultaneously managing overlapping projects under tight deadlines
- Ability to meet specific deliverables within an environment of tight deadlines and considerable pressure
- Skilled at working independently, demonstrated resourcefulness and requiring little oversight
- Excellent communication skills, both written and verbal with special emphasis in formal business presentations
- Ability to effectively communicate with others, of all levels in the organization, in a collaborative environment
- Advanced problem-solving skills with ability to work cross-functionally to resolve issues and generate results
- Outstanding attention to detail and strong organizational skills
- 50% travel including overnight, use of personal car and ability to sustain expenses
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams) and CRM (Salesforce)
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 19. $64,337-$134,835
We offer a competitive base salary, amazing benefits, bi-weekly auto allowance, bi-weekly remote allowance, and the opportunity to participate in the company's sales incentive bonus program.
About UsBehind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Fair Chance Ordinances and Criminal Background Considerations
This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.
#LI-Remote
At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.
We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.
Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that’s transforming the future of health care, join us!
Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.
The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.
Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York
If You Are A Current Employee Click Here To Apply
Top Skills
MS Office
Salesforce
Similar Jobs
Information Technology • Professional Services • Software • Energy
The Analyst, Accounts Receivable supports the AR operations by performing analysis, reporting, process improvements, and collaborating with cross-functional teams to enhance efficiency and accuracy in financial operations.
Top Skills:
ExcelGoogle SheetsNetSuiteSalesforceSigmaSQLTableau
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Value Engineering Director, you will develop compelling value propositions, financial business cases, and insights to support complex deals and drive business outcomes for enterprise customers.
Top Skills:
Financial ModelingQuantitative AnalysisValue Proposition Development
Fintech • Mobile • Payments • Software • Financial Services
The Partner Risk Monitoring Specialist ensures Wise meets regulatory requirements by onboarding and assessing partner banks and platforms, managing risk assessments, and collaborating with internal teams.
Top Skills:
Compliance StandardsDue DiligenceKyc
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
