Manage and grow SMB programmatic advertising accounts, overseeing campaign trafficking, activation, optimization, troubleshooting, reporting, and client communication within MediaGo DSP. Monitor bids, targeting, creatives, pacing, and KPIs while collaborating with Sales, Product, Algorithm, and Analytics teams. Conduct market research, support account growth, and maintain strong client relationships. Professional Mandarin proficiency and at least two years of B2B advertising sales or account management experience are required.
Job Title: Account Manager - Remote (Contractor)
Job Type: Contractor, Remote, Monday - Friday
Job Location: United States
About the Role
We are seeking a highly motivated and driven individual for the position of Account Manager. As a key member of our Global Business Team, the Account Manager will be responsible for managing and growing a portfolio of programmatic partners on the supply side. The successful candidate will have a strong analytical skills, keen business acumen for the advertising ecosystem, a strong client facing skills, and excellent account management abilities.
Key Responsibilities
- Manage and grow a portfolio of SMB clients through effective account management.
- Build strong client relationships through regular communication and proactive support.
- Own the campaign lifecycle from campaign trafficking (display, native, and video), activation, to optimization within the MediaGo DSP, including pixel and S2S post-back implementation.
- Monitor and optimize campaign performance daily by adjusting bids, targeting, creatives, and pacing to achieve client KPIs.
- Troubleshoot creative disapprovals and technical issues to ensure smooth campaign delivery and consistent ad spending.
- Assist in client-facing activities such as campaign briefings, status calls, and performance reporting.
- Collaborate with Sales, Product, Algorithm, and Analytics teams to ensure successful campaign execution and client satisfaction.
- Conduct market research to identify industry trends and support account growth opportunities.
- Stay current on AdTech trends, platform updates, and best practices to improve campaign execution and platform user experience.
Qualifications
- Bachelor's degree in business, marketing, or a related field 2+ years of experience in B2B ad sales or account management
- Build strong client relationships through regular communication and proactive support
- Professional proficiency in Mandarin Chinese is a must
- Strong cross-functional & client facing skills & the ability to build and maintain relationships
- Excellent communication and presentation skills
- Self-motivated & results-driven with a proven track record of achieving or exceeding sales targets
- Ability to work well in a team-oriented environment
- Strong organizational and time management skills
Culture Fit
- Integrity – Act ethically and transparently, even when no one is watching.
- Customer Focus – Prioritize understanding and exceeding partner needs to build strong, lasting relationships.
- Business Expertise – Continuously deepen your knowledge of programmatic advertising to deliver high-quality, impactful solutions.
- Results Driven – Consistently pursue meaningful outcomes, exceed goals, and push the business forward.
This is an excellent opportunity for an ambitious and driven individual to take their career to the next level and build a long-term career in the digital advertising space.
Hourly rate range: $30-$50 DOE
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Provides proactive technical account management for public-sector cybersecurity customers. Responsibilities include customer onboarding, platform training, health checks, technical issue resolution, escalation management, knowledge-base development, customer advocacy, renewal-risk mitigation, and identifying account expansion opportunities. The role requires strong customer service, communication, technical troubleshooting, security knowledge, AI technology experience, and travel of up to 25%.
Top Skills:
Ai TechnologiesLinuxmacOSPythonRest ApiSaaSWindows Server
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Manages day-to-day client service and account operations, coordinating eligibility, claims, plan setup, reporting, issue resolution, implementations, and service improvements. Builds client relationships, supports renewals and expansion opportunities, provides operational updates and training, and collaborates across teams to meet service goals. Requires healthcare benefits or related account management experience, strong communication skills, Microsoft Office proficiency, and travel up to 25%.
Top Skills:
MS Office
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Supports senior account managers in serving healthcare payer clients, resolving issues, analyzing performance data, identifying risks, tracking action items, maintaining documentation, and improving operational processes. The role collaborates across internal teams to strengthen client satisfaction, retention, engagement, and renewal outcomes while providing data-driven recommendations aligned with client objectives.
Top Skills:
Automation SolutionsGenerative Ai PlatformsMicrosoft Copilot
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
