The AI Operations Engineer will integrate AI into business processes, automate workflows, and collaborate with multiple teams to enhance efficiency and effectiveness.
Who We Are
At Apptegy, we are more than a tech company; we are partners dedicated to transforming how schools communicate and shape the future of education. Your work here will directly empower districts to share their stories, engage their communities, and celebrate student success. We're a team of thoughtful, high-performing individuals committed to making a tangible impact. If you're looking for a dynamic environment where you'll be supported with exceptional mentorship and resources to grow your career, come build with us.
Why You’ll Love This Job
We are hiring an AI Operations Engineer who thrives on building creative, fast-moving solutions that unlock operational efficiency and connect people, processes, and tools across the organization.
In this role, you will serve as a cross-functional liaison and hands-on builder, partnering with Sales, Client Experience, Marketing, Product, and Finance to design and implement AI-powered workflows that make our teams more effective. You will focus on using tools like N8N, Glean, Fin, ChatGPT-5, and Gemini to automate, integrate, and scale how we work without needing to reinvent the wheel.
This is not a traditional engineering role. It is ideal for someone who loves solving complex problems at the intersection of technology and business operations, a true solutions engineer who is just as comfortable connecting APIs as collaborating with leaders across business units. You will also work closely with our Program Manager Lead to align efforts, ensure adoption, and share best practices company-wide.
What You'll Do
- Integrate AI across the business by collaborating with leaders in Sales, Client Experience, Marketing, Product, and Finance to identify workflow bottlenecks and design AI solutions that improve speed, accuracy, and collaboration.
- Build and automate smart workflows using Glean/N8N, AgentForce, Fin, Snowflake or custom development to connect systems, automate data flows, and eliminate repetitive manual work.
- Prototype and deploy quickly by creating and iterating lightweight, no-code or low-code prototypes that can evolve into scalable solutions.
- Act as a cross-functional liaison to translate operational challenges into technical implementations that align with business objectives.
- Partner for implementation with the Program Manager Lead to coordinate rollouts, gather feedback, and drive adoption across teams.
- Share what works by documenting tools, playbooks, and use cases to help teams experiment confidently with new AI technologies.
- Continuously improve systems by testing new tools or recommending improvements to enhance Apptegy’s AI infrastructure.
What You’ll Bring
- 2–4+ years of experience in a technical, operations, or automation-focused role such as solutions engineering, RevOps, or technical program management.
- Proficiency with no-code or low-code and AI tools such as SalesForce, Clay, Zapier/Make/Glean/N8N, Retool, Intercom, PlanHate.
- Experience integrating systems via APIs, webhooks, and data flows, including Salesforce, HubSpot, analytics, and financial systems.
- Strong cross-functional collaboration skills with the ability to translate business needs into clear, actionable technical solutions.
- A builder’s mindset that is creative, curious, and eager to experiment with new technologies to drive efficiency.
- Excellent communication skills and comfort working with multiple stakeholders in a fast-moving environment.
What Makes You Stand Out
- Experience in B2B SaaS, EdTech, or fintech industries.
- Familiarity with scripting or data tools such as Python, JavaScript, or SQL for customization and troubleshooting.
- Understanding of AI-powered automation systems and data enrichment tools.
- Prior experience supporting RevOps or GTM functions with automation or AI workflows.
Why Apptegy
At Apptegy, we are deeply committed to creating an environment where you can thrive. We strive to make this a truly impactful and rewarding role, equipping you with experiences that propel your future success.
We believe in fostering well-being both at work and at home, which is why we provide:
Comprehensive medical, dental, vision, and life insurance coverage
Retirement 401(k) with employer match
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
Mental health reimbursement
Unlimited paid time off, including seasonal (December) company-wide time offPaid parental and medical leave
Apptegy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Top Skills
Chatgpt-5
Clay
Fin
Gemini
Glean
Intercom
JavaScript
Make
N8N
Planhate
Python
Retool
Salesforce
SQL
Zapier
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Technical Operations Engineer III role focuses on leading AI solutions, integrating LLM-based technologies, mentoring team members, and ensuring the performance and quality of AI applications.
Top Skills:
Continuous DeliveryContinuous IntegrationGoLlmPythonReactRest Apis
Software
Develop and deliver AI-driven observability features, collaborate with cross-functional teams, and iterate rapidly to enhance user incident response capabilities.
Top Skills:
AIAWSAzureDockerGCPKubernetesLlmsMachine LearningTerraform
Big Data • Cloud • Software • Analytics
The role involves designing and maintaining infrastructure for machine learning applications, deploying ML pipelines, optimizing resources on GCP, and ensuring system observability.
Top Skills:
AirflowDockerElk StackGCPGrafanaKubeflowKubernetesMlflowPrometheusPythonPyTorchTerraformVertex Ai
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
