Application Solution Architect

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. 
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

We are seeking an experienced Application Solution Architect to lead the modernization of enterprise applications and customer-facing platforms. The ideal candidate will be responsible for defining and driving modern architecture strategies, guiding technical teams, and working closely with stakeholders to deliver scalable, future-ready solutions.

This role requires strong expertise in modern application architecture, cloud technologies, integration patterns, and customer engagement, particularly within telecom and contact center environments.

Responsibilities:

• Define and drive application modernization strategies for legacy platforms and user experiences.
• Design and promote API-first, microservices-first, and event-driven architectures.
• Create scalable, maintainable, and secure solution architectures aligned with business objectives.
• Provide architectural leadership and technical guidance to Team Leads and engineering teams.
• Evaluate existing systems and define modernization roadmaps, migration strategies, and target architectures.
• Collaborate with customers, business stakeholders, and delivery teams to align technical solutions with business needs.
• Present architectural proposals, negotiate technical approaches, and influence decision-making with challenging stakeholders and clients.
• Establish and promote architecture standards, best practices, and governance processes.
• Support integration initiatives involving ESB and modern integration platforms where applicable.
• Contribute to solution estimations, risk assessments, and technical planning activities.

• Experience in Telecom, Contact Center, Customer Experience, or related industries.
• Understanding of large-scale enterprise environments and digital transformation initiatives.
• Proven experience as a Solution Architect, Application Architect, or Enterprise Architect.
• Strong experience in modernizing enterprise applications and legacy systems.
• Deep understanding of:
  • API-first architecture principles
  • Microservices architecture
  • Event-driven and event-based architecture patterns
  • Modern application architecture patterns and best practices
• Experience with cloud platforms and cloud-native design principles.
• Cloud certification in AWS, Azure, or Google Cloud (AWS preferred).
• Experience with modern frontend and user experience frameworks.
• Strong knowledge of system integration patterns and distributed systems.

Nice to have:

• TOGAF certification.
• Experience with Enterprise Service Bus (ESB) platforms and integration architectures.
• Experience with contact center technologies and customer engagement platforms.
• Experience defining enterprise-wide architecture standards and governance frameworks.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.