Serves as the front desk contact for visitors, employees, and clients while managing visitor access, badging, inquiries, meetings, deliveries, mail, supplies, and office readiness. Coordinates with Facilities, IT, Security, vendors, and service providers to support workplace operations. Maintains records and handles sensitive information professionally. The role is fully onsite, Monday through Friday, in Frisco, Texas.
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day-to-day administrative and facility needs.
What you'll do:
- Greet and assist visitors, ensuring a positive and professional first impression
- Manage emails and general inquiries, routing as appropriate
- Coordinate visitor access, badging, and check-in processes
- Maintain office organization, cleanliness, and readiness at all times
- Schedule meetings and manage conference room bookings
- Support office operations including mail distribution, deliveries, and supply inventory
- Coordinate with vendors and service providers as needed
- Partner with Facilities, IT, and Security teams to support workplace needs
- Maintain accurate records and handle sensitive information with discretion
Required qualifications:
- Highschool Diploma or equivalent (Associate or Bachelor’s degree preferred)
- 1–3 years of experience in a front desk, receptionist, or administrative role
- Strong verbal and written communication skills
- Proficiency in Microsoft Office or Google Workspace
- Ability to multitask and prioritize in a fast-paced environment
- Strong organizational skills and attention to detail
- Professional demeanor with a customer-service mindset
Preferred qualifications:
- Experience in a corporate or high-growth blended manufacturing/office environment
- Familiarity with visitor management systems (Envoy)
- Experience supporting facilities or office operations
- Basic knowledge of access control and office security protocols
- Experience coordinating vendors, deliveries, and events
- Strong problem-solving skills and ability to work independently
Work environment:
This role is Monday to Friday from 8am-5pm, based on-site in Frisco, TX and requires consistent presence during posted hours.
#LI-ML2
#LB
Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
###
Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Similar Jobs at Shield AI
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Designs, integrates, tests, and troubleshoots flight-critical avionics and electrical systems for autonomous aircraft. Responsibilities include circuit and subsystem design, PCB development, simulation, prototyping, validation, environmental hardening, manufacturing deployment, design reviews, technical mentoring, cross-functional collaboration, and managing project milestones and requirements.
Top Skills:
Analog ElectronicsAvionicsCircuit DesignCircuit SimulationControl SystemsDigital ElectronicsEcadElectrical EngineeringEmbedded SystemsEmiHardware TestingMicrocontrollersPcb DesignPower ManagementPrototypingRadiosSchematic CaptureSensorsServo SystemsThermal ManagementWorst-Case Analysis
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Lead systems engineering for a next-generation unmanned aircraft system. Responsibilities include defining system architecture, behaviors, requirements, interfaces, fault responses, and traceability; integrating avionics, autonomy, propulsion, sensors, and mission systems; conducting MBSE modeling, trade studies, safety analyses, flight testing, and performance validation; and coordinating cross-functional teams, DoD stakeholders, and government partners through development and operational deployment.
Top Skills:
Ai-Driven Flight ControlAutonomy SystemsAvionicsCameoDoorsElectronic WarfareFaa Airworthiness StandardsGovernment Reference ArchitecturesIsrMbseMil-StdMosaSysmlUas
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Lead systems engineering for a next-generation autonomous UAS, including system architecture, requirements decomposition, behavior modeling, avionics and autonomy integration, safety analysis, trade studies, flight testing, and performance validation. Collaborate with hardware, software, propulsion, manufacturing, flight operations, DoD stakeholders, and government agencies to develop a mission-ready aircraft from clean sheet through first flight and deployment.
Top Skills:
Ai-Driven AutonomyAutonomous Aircraft SystemsAvionicsCameoDoorsEwFaa Airworthiness CertificationGovernment Reference ArchitecturesIsrMbseMil-StdMosaSysmlUas
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
