Associate Solutions Engineer, New Grad

Title: Associate Solutions Engineer - New Grad - Austin (On-site)
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available location(s): Austin , TX
About the team
Our Solutions Engineers come from a wide range of backgrounds: Engineering, Software development, Science, Product management, Business, Finance, Customer support & project delivery. We're serious about building a diverse team. When hiring we look for a diverse of background and experience combined with genuine curiosity for our technology.
Solutions Engineers are the technical customer advocates within Cloudflare. To aid our customers, we work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Our goal of customer success drives us through the entire organization to seek out and create scalable solutions for our customer's needs. This role will be a part of the sales team, and customer facing at all times.
This role is part of our Associate Solutions Engineer (ASE) program, designed for early-career technical talent to learn Cloudflare's products and technologies through hands-on training and shadowing. This is a backfill for a cohort that is already one month into the program, so we are seeking someone who can ramp up quickly and adapt to the training schedule already underway.
What you'll do: You will join Cloudflare's Solutions Engineering Team as an Associate Solutions Engineer (ASE) in Austin, Texas.
As part of this ASE program, you will gain in-depth technical and functional skills training where you will learn about Cloudflare's solutions, products and underlying technologies, shadowing other technology professionals.
Throughout the program you will complete a series of learning assessments in order to receive guidance and feedback from your manager and colleagues. After successful completion of the program you are expected to transition to one of the Solutions Engineering teams in the region, based on business requirements.
After completing the Program, you will:

• Act as a trusted advisor to customers, translate business requirements into technical solutions
• Work closely with Account Executives to cover a territory or range of customers
• Conduct technical discussions , design solutions, run demos with our customers
• Implement proof of concepts or onboard new products to demonstrate value and meet defined success criteria
• Work with channel partners to position Cloudflare as their preferred vendor

Examples of desirable skills, knowledge, and experience:

• Bachelor or Masters Graduates of technical and engineering degrees including but not limited to, Computer, Software, Electronics, Communications, Telecommunications, Information Technology Mathematics Engineering and Science degrees, or relevant subjects.
• Good understanding of how the Internet works.
• Have intellectual curiosity and strong desire and determination to learn.
• Good communication skills. Ability to present in front of an audience.
• Knowledge with cloud computing technologies or cybersecurity
• Demonstrated understanding in internet technologies: OSI Model layers 1-7,TCP/UDP, DNS , HTTP(S), SSL / TLS.
• Comfortable with command line interfaces, APIs, and some scripting/programming experience with one or more of JavaScript, Python, Golang, BASH, and cloud computing technologies.

Bonus:

• Cloud Technologies Certification , Emphasis on Cybersecurity is a plus

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
• You want to be constantly learning new things, curious and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.