Business Development Representative - Hybrid in Austin, TX

OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.

Job Summary

Entry level sales role that conducts warm calls from inbound leads to qualify new accounts for the PartsTech aftermarket parts ordering platform. Also prospects through CRM to re-engage previous customers.  

This is a Hybrid role working four 10-hour workdays (hours capped at 40 hours per week). The work schedule is 1 day remote (Monday or Friday) and 3 days onsite (Tues.-Thurs.). Work hours are 7:30am-5:30pm CST. Candidates must live within commuting distance to our office in Bee Cave, TX to be considered for this role. 

Work Schedule

Work schedule is capped at 40 hours per week. Work weeks consist of 4 ten-hour days per week working one day remote from home and hybrid 3 days in office. Some weeks may require working a full 5 days at 8 hours per day (depending on business needs).

Key Responsibilities

1. Engages inbound accounts to qualify and convert to daily users via outbound phone calls.
2. Maintains active engagement with leads and existing repair shop users via phone calls, texts, and email using the phone system and Salesforce CRM (Customer Relationship Management) system. 
3. Builds and maintains expert knowledge of the PartsTech software system in order to conduct product demos via phone and screen sharing. 
4. Provides consistent follow-up with existing customers to regain interest in using PartsTech, while passing qualified accounts to the Onboarding Account Executive team via internal processes.
5. Works on cold/warm calling, clean speech, overcoming objections, and customer qualification techniques to maintain and improve sales knowledge, skills, and abilities.
6. Creates, builds and updates pipelines and activity reports in Salesforce CRM.
7. Enters, organizes and updates vital information on users in our phone system, Salesforce CRM or other tools. 

Education

Requires a high school diploma, GED, or equivalent. 

Experience

At least 6 months of experience in an inside sales role with demonstrable success placing cold calls to generate and qualify leads. 

Must also be able to demonstrate the following skills and abilities:

• Excellent verbal and written communication skills 
• Can effectively organize and manage day-to-day work and priorities, and use time, energy and resources to meet goals, deadlines, and deliverables.
• Ability to learn about products and services and describe/explain them in a way that resonates with a potential customer.
• Able to effectively employ structured selling methods.
• Able to communicate in a respectful, positive and constructive manner, even during times of challenge and frustration.
• Can work independently and in a self-motivated manner.
• Flexible and adaptable approach to work and can easily adjust to shifts in priorities as the needs of the business change.

What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry. 
 

OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.