Manages business office functions for a long-term care community, including resident trust funds, payer verification, Medicaid recertification, billing, deposits, vendor invoices, financial records, census reconciliation, and correspondence. Ensures compliance with applicable regulations, maintains confidentiality, monitors bad debt, coordinates with departments and families, and supports timely cash flow and payment processing.
At Lakeside Health and Wellness, our associates are our most valuable assets. Each associate provides a service that directly or indirectly affects patients, families, other team members, and the public. We strive to excel in providing the highest quality healthcare and customer service possible, which is incumbent upon the excellence and commitment of our leaders and caregivers.
We are looking for an experienced individual to become part of our Lakeside Health and Wellness's team as a Business Office Manager!
Business Office Manager (BOM)
The Job
The Business Office Manager contributes to the financial success of the Community by timely and accurately completing any analysis, documentation, communication or paperwork required to administer the resident trust fund, properly bill services, or process vendor invoices; optimizing cash flow through processes and procedures consistent with all applicable guidelines and regulations.
Position and Schedule
- Position: Business Office Manager
- Status: Full-Time, Exempt Salaried
- Schedule: Monday-Friday 8:00 am - 5:00 pm; Evenings and weekends as needed
Full-Time Benefits
- Very Competitive Pay
- Generous Paid Time Off (PTO) and Holidays
- Medical
- Dental
- Vision
- Company-paid life insurance & LTD/AD&D insurance
- Short-Term Disability
- Supplemental Insurances (Hospital Indemnity, Cancer Policies, Legal Plans, & More!)
- 401k with matching
Qualifications
- Maintain accurate census in coordination with other departments
- Verify accurate payer data on all accounts
- Perform duties collecting information needed to ensure timely conversion to Medicaid
- Immediately communicate correspondence from fiscal intermediaries and others
- Operate within policy, procedure, and state federal and local requirements
- Coordinate BOM functions with other departments and meet established daily weekly monthly deadlines
- Compile and maintain accurate financial records and handle all correspondence timely following policy and procedures
- Communicate and work cooperatively with vendors suppliers and contractors
- Ensure timely deposits and monitor bad debt level and avoid significant increase
- Establish and arrange payment in absence of Admissions Coordinator and secure information on residents’ financial status
- Act as billing liaison between CSO and residents or families
- Maintain confidentiality of records
- Complete monthly occupancy and death report timely
- Ensure timely/accurate re-certs of Medicaid benefits
- Manage Patient Trust with Administrator
- Monthly census dates for reconciliation of payers
Qualifications
- Associate degree in Business or similar field
- Two (2) or more years' prior experience in long term care as a business office manager required
- PCC Electronic Medical Record experience preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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