Run day-to-day operational backbone: vendor and facilities management, insurance and compliance calendars, IT and security coordination, lease and space planning, asset inventory, dashboards for KPIs, and support C-suite. Manage external service providers, lead ops standups, and oversee event logistics and special projects.
Last Energy seeks a Business Operations Lead to run the day-to-day operational backbone of the company — vendors, facilities, insurance, compliance calendars, and office infrastructure. This role will act as a right-hand to leadership across a broad operational portfolio.
This role will work across operations, IT, legal, finance, and security to keep the company running smoothly, and must be comfortable with both process-building and hands-on field work.
Key Duties & Responsibilities
- Run the weekly operations standup (ops, IT, compliance, accounting) and own the office manager's task management
- Oversee the team coordinating vendor management: corporate services, office leases/facilities, travel vendors, and related providers
- Spin up and directly manage external service providers for administrative projects, ensuring continuity in transfers between service providers or internal teams
- Own the insurance program and program renewals in partnership with the legal team
- Maintain the non-legal corporate compliance calendar and renewal calendar (permits, licenses, facilities-related filings)
- Oversee IT on policy drafting, hardware/software procurement, training, and compliance
- Work with the Head of Security to maintain building security for office spaces, visitor management, safety protocols, and access control
- Lead space growth planning and the real estate portfolio, including lease negotiation (in partnership with legal) and space build-out
- Partner with legal and finance to improve approval matrices and controls
- Partner with legal/compliance to roll out new policies and procedures
- Partner with People Ops on new hire logistics, including desk setup and building access
- Oversee physical asset and equipment inventory in partnership with IT and manufacturing teams
- Build and maintain dashboards to track operations KPIs, project budgets, and equipment inventories
- Oversee special projects as needed; must be comfortable with field work and getting hands dirty
- Own event logistics for both internal and external-facing events
- Act as right hand to the C-Suite, supporting other duties as assigned
- Other duties as assigned
Qualifications
- 8+ years of experience in business operations, office/facilities operations, or a similar function, ideally in a high-growth environment
- Proven experience managing vendors, service providers, and facilities or real estate projects
- Familiarity with insurance programs, compliance calendars, and corporate renewals
- Comfort overseeing IT policy, procurement, and physical security in partnership with specialist teams
- Strong project management skills; able to coordinate many workstreams and stakeholders simultaneously
- Data-oriented; experience building dashboards and tracking operational KPIs
- Hands-on, resourceful, and willing to do field work when needed
- Based in Austin, TX (or open to relocation)
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