Business Operations Manager

Esper was founded in 2018 with the mission to empower dynamic and responsive policymaking in government. Esper’s goal is to align existing data, stakeholders and public policy goals to streamline the policymaking process at all levels of Government. We imagine a world where policymaking is driven by data and insights from all stakeholders and we are transforming traditional bureaucracy into a dynamic and flexible system that encourages innovation and collaboration. 

Esper is looking for an experienced Business Operations Manager to help drive this mission forward.

Job Description:

The Business Operations Manager will report to the VP of Operations and be responsible for a broad set of duties ensuring the smooth and efficient daily operations of the Company. This individual will perform a diverse range of functions primarily within People Operations but also support IT, Offices/Events, Contracts, and ensure strict compliance with all relevant regulations. This role is also responsible for leading and fostering a positive and collaborative culture from Esper HQ in Austin. 

What you'll do:

- Manage and administer Company benefits package including insurance, time off and flex benefits

- Employee onboarding and offboarding

- Administer bi-annual 360 performance reviews, provide ongoing support to managers, and track employee satisfaction through quarterly pulse surveys

- Support recruiting by creating job descriptions, interview templates and supporting interview processes

- Manage IT and tool subscriptions, billing and access

- Organize and execute Company events such as Offsites, team-building activities and co-working weeks

- Manage Company equipment, offices and mail

- Manage corporate insurance policies and maintain appropriate coverage consistent with client contracts

- Support Operations team as needed with tasks related to board of directors requests, cap table management, investor updates, contract negotiations and regulatory filings

- Support budget management and forecasting as needed

What we're looking for:

- At least 5+ years in People Operations and/or Business Operations roles

- Diverse skillset capable of handling multi-faceted duties

- Exceptional organizational skills and ability to prioritize & run concurrent projects

- Ability to work autonomously with minimal supervision

- Ability to apply complex problem solving skills to ambiguous projects

- Exceptional communicator 

- Experience in a startup environment

Bonus experience:

- Experience with GovTech organizations is a bonus but not required

Perks and Benefits:

- Being a part of an innovative and collaborative team that will both support and challenge you

- Significant opportunity for growth and ownership and to shape Esper for the long-term

- Competitive salary and equity at a growing early-stage company

- Paid holidays & unlimited PTO

- Medical, dental, and vision insurance

- Generous parental & sick leave

- 401(k) retirement plan with employer match

- Short/Long term disability & life insurance

- Flexible spending account (FSA)

- Bonus equity grants

- Monthly stipend to offset remote work expenses

- Office equipment allowance

- Paid Time Off to participate in volunteer/community events

The salary range for this position is $125,000 - $150,000 commensurate with experience