C-17 Field Service Technical Representative

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Location:
RAAF Base Amberley
Category:
Trade / Operations
Position Type:
Permanent
Job Reference:
BOE/1932637
Attachments:
No File Attached
Share This:
About us
Boeing Defence Australia (BDA) is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. Support the Mission of the Defence force through your skills as a C-17 Field Service Technical Representative.
Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence.
BDA currently employ more than 2,500 people across 14 sites in Australia and three international locations and have a large range of opportunities available for future growth. The team you will be surrounded by are dynamic, fun and genuine in the meaningful work they deliver to the Defence Force.
A career at Boeing means you're a part of a global company that is a leader in the aerospace industry- with us, the sky is not the limit!
The Opportunity
An opening for a Field Service Technical Representative (FSTR) within the C-17 Field Engineering and Technical Support (FETS) team is now available. The C-17 FETS team is a multi-disciplined team of engineering and technical personnel whose charter is to provide rapid and safe post-production/sustainment technical support to the RAAF and International customers as global fleet partners.
Responsibilities

• Participate in resolving complex operational problems that require a high level of ingenuity, innovation, and coordination;
• Provide accurate and timely maintenance advice, end-user troubleshooting & repair guidance;
• Provide assistance with the interpretation of technical documents to ensure the intent and purpose of the documentation is understood and followed;
• Provide specialised on-the-job training by explaining theory of operations and demonstrating basic operating, maintenance, servicing procedures, and troubleshooting techniques;
• Investigate and pursue courses of action necessary to safely support the customer's mission including assistance with spares supply and support equipment;
• Document field site activities by preparing and transmitting publication change requests, continuous process improvement data, and reports to provide status of product/end-user issues and developments

Experience/Qualifications

• A strong background in the operation and maintenance of C-17 electrical, avionics, communication systems, structure, hydro-mechanical, propulsion and mission systems.
• Prior field experience in troubleshooting complex integrated systems, within an operational environment.
• Certificate IV in Aeroskills (Avionics or Mechanical) or equivalent.
• Demonstrated high level understanding of aircraft maintenance regulatory environment (military and civilian).
• The ability and willingness to travel to other operating locations, including overseas, to assist with operation, maintenance, and recovery of aircraft.
• The ability to work independently under time constraints.
• Australian citizenship and eligibility to hold an Australian Department of Defence security clearance - Negative Vetting 1

Culture:
We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply. Boeing celebrates diversity by celebrating First Nations, Veterans and Women as part of our action plan for an inclusive workforce.
Benefits

• Embrace Diversity: Be part of a vibrant and inclusive culture that values talent from all backgrounds. We proudly support Veterans as they transition into civilian careers.
• Invest in Your Future: We offer educational assistance to support your professional development and help you succeed.
• Prioritise Your Wellbeing: Access our Employee Assistance Program for personal and professional support, plus receive a complimentary annual flu vaccination to keep you healthy.
• Exclusive Perks: Benefit from discounts on health insurance, travel, and accommodations, enhancing your lifestyle and savings.
• Comprehensive Leave Policies: Take advantage of our comprehensive leave policies, including Paid Parental Leave, Defence Reservist Leave, Gender Affirmation Leave, and First Nation Cultural Leave.
• Engage with the Community: Join social and community groups and participate in initiatives that support Aboriginal and Torres Strait Islander programs, particularly in STEM fields.

If you are ready to join an innovative industry leader and would like to register your interest in working for Boeing, please apply now!
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.