Chief of Staff | Product & Innovation

Help shape the next chapter of Product and Innovation at Epicor. As Chief of Staff, you will serve as a trusted advisor and operating partner to the Chief Product Officer and Chief Innovation Officer across product, engineering, design, and AI. You will help shape priorities, strengthen decision-making, and turn strategy into measurable progress. You will bring structure to evolving work, anticipate where executive attention matters most, and take ownership without waiting for a fully defined assignment. We are seeking someone with strong business judgment, high ownership, and the ability to build trust and influence across senior leadership teams.

• Shape and pressure-test strategic priorities by gathering facts and perspectives, challenging assumptions, and presenting clear options, tradeoffs, and recommendations.
• Keep leadership meetings and reviews focused on decisions and measurable commitments, working through accountable leaders to resolve dependencies and drive follow-through.
• Build trusted relationships across teams to surface emerging risks, competing priorities, and concerns, resolving issues where appropriate or escalating them with recommended actions.
• Represent the Chief Product Officer and Chief Innovation Officer in selected meetings, communicate agreed intent, and make decisions within delegated authority while elevating consequential choices for executive judgment.
• Lead selected strategic initiatives from initial framing through execution, delivery, and transition to a long-term owner.
• Prepare concise leadership and Board communications, ensuring key decisions, priorities, and expectations reach the people responsible for acting on them.

• Experience delivering results and working directly with senior leaders in a software or technology business through product, business operations, strategy and operations, or a Chief of Staff role.
• Hands-on operating experience, with demonstrated success taking complex work from an unclear starting point through execution.
• Sound business judgment and discretion, with the credibility to advise and respectfully challenge senior leaders, represent executive intent, and influence without direct authority.
• High ownership and low ego, with the ability to build trust, communicate clearly, and hold others accountable constructively.
• Product and AI fluency, with the ability to connect technical choices to customer and business outcomes.

• A track record of creating clarity in fast-moving environments where priorities, responsibilities, and solutions are still taking shape.
• The ability to anticipate where executive attention can have the greatest impact and progressively operate with greater autonomy as context and trust develop.

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Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Range:

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

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