Client Enablement Manager

Sirona Medical is seeking a Client Enablement Manager to lead the delivery of impactful training and education programs for our customers and internal teams. Reporting to the Director, Client and Internal Enablement, this role will manage both on-site and virtual training engagements, ensuring our clients — from radiologists to administrators and everything in between — gain maximum value from Sirona’s platform.

You’ll play a key role in helping customers adopt new features, understand product workflows, and build long-term proficiency, while also supporting internal enablement through ongoing training and collaboration with cross-functional teams.

This is the first Client Enablement Manager to be hired into this new team. Sirona is a remote first company but this role will require up to 40% - 50% travel to client sites and/or to our office in San Francisco for strategic in-person meetings. 

At Sirona Medical, you’ll help shape how clinicians interact with technology to improve patient outcomes. You’ll join a mission-driven company at the intersection of healthcare and AI, where your work directly impacts how radiologists deliver care.

We offer competitive compensation, generous equity, and a remote-first culture built on trust, collaboration, and innovation.

Client Training Delivery

• Conduct on-site and virtual training sessions for clients during onboarding, implementation, and go-live
• Tailor sessions to different audiences including radiologists, IT administrators, and support staff

Feature Enablement & Client Communication

• Partnering with the product teams to evaluate new product features and translate them into clear, actionable training materials and solutions
• Host client conference calls to review new functionality, share best practices, and drive adoption

Internal Training & Knowledge Sharing

• Deliver internal training sessions to ensure Sirona teams stay current on product functionality and workflow best practices
• Partner with Product, Customer Success, and Support to synchronize training across the organization

Program Management & Continuous Improvement

• Maintain consistency and quality across all client training engagements
• Collect and analyze feedback to refine training programs and improve the client learning experience

• 5+ years of experience in customer training, client enablement, and professional education within SaaS, healthtech, or clinical technology environments
• Proven track record delivering training to both technical and non-technical audiences
• Excellent communication and facilitation skills; confident presenting to clinical and administrative teams
• Strong technical curiosity and the ability to quickly learn and teach complex software workflows
• Experience with virtual training tools and LMS platforms

Preferred

• Background in healthcare SaaS, radiology, or clinical workflows
• Experience working in fast-paced, high-growth technology environments
• Familiarity with adult learning principles and instructional design fundamentals
• Knowledge of CRM, analytics, or enablement platforms used to measure adoption and engagement

The annual US base salary range for this full-time position is $80,000 - $100,000 + equity + benefits. Pay scale is flexible depending on experience. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, relevant education and training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.