Client Services Coordinator

Your Impact:

• Answer busy multi-line phones and direct calls with warmth, efficiency, and professionalism.

• Greet clients, visitors, candidates, vendors, and guests, and ensure they are welcomed, directed, and supported appropriately.

• Host and support visitors by coordinating meeting spaces, refreshments, room setup, guest needs, and overall visitor experience.

• Maintain the front reception area, conference rooms, shared spaces, and other client-facing areas in a clean, organized, and professional manner.

• Assist with scheduling, calendar coordination, conference room booking, meeting preparation, and visitor logistics.

• Support client visits and internal meetings by preparing rooms, coordinating supplies, assisting with hospitality needs, and providing follow-up support as needed.

• Manage incoming and outgoing mail, vendor deliveries, packages, and related office communications.

• Coordinate travel arrangements for project team members as needed.

• Assist with general office management duties, including ordering, processing, and stocking supplies.

• Perform routine administrative tasks including data entry, filing, photocopying, scanning, collating, preparing correspondence, proofreading, and organizing documents.

• Assist staff with Microsoft Office documents, presentations, spreadsheets, and other administrative support needs.

• Interact professionally with senior management, clients, vendors, employees, candidates, and the general public.

• Maintain a professional appearance and demeanor at all times.

• Perform other clerical, administrative, and office support duties as assigned.

Here's What You'll Need:

• 3+ years of experience in a client service, reception, office coordination, or administrative support role.

• Experience answering phones, greeting guests, supporting visitors, and providing front desk or client-facing support.

• Strong customer service skills with the ability to build positive relationships with clients, visitors, vendors, and employees.

• Ability to work well under pressure, manage interruptions, prioritize multiple tasks, and adjust work based on changing needs and deadlines.

• Strong organizational skills and attention to detail, including proofreading and document accuracy.

• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.

• Excellent oral and written communication skills.

• Punctuality, dependability, and professionalism are essential.

• Ability to interact effectively with senior management, external client organizations, vendors, candidates, and the general public.

• Ability to perform routine administrative duties that support office operations, client service, and business development efforts.

Here's How You'll Stand Out:

• Experience supporting a busy front desk or client-facing office environment.

• Ability to create a welcoming and polished experience for visitors, clients, candidates, and guests.

• Strong administrative skills, including scheduling, calendar support, meeting coordination, document preparation, and office organization.

• Experience supporting client meetings, executive visits, interviews, or office events.

• Strong ability to anticipate needs, solve problems, and keep office operations running smoothly.

• Professional presence, sound judgment, and strong interpersonal skills.

• High level of accuracy, follow-through, and discretion when handling confidential or sensitive information.