About this role:
Wells Fargo is seeking a Commercial Loan Servicing Specialist as part of Commercial Lending Operations. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role, you will:
Required Qualifications:
Desired Qualifications:
Job Expectations:
Locations:
Wells Fargo is seeking a Commercial Loan Servicing Specialist as part of Commercial Lending Operations. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role, you will:
- Provide servicing activities for low to moderately complex commercial products
- Coordinate all aspects of resolving open customer service issues and interact with internal and external customers
- Provide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirements
- Evaluate and upload data into the systems of record
- Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs
- Review and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
- Serve as an escalation point in the resolution of client issues
- Provide guidance and training to peers
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements
Required Qualifications:
- 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Exposure to asset-based lending or factoring
- Experience with A/R and A/P processing
- Electronic Data Interchange (EDI) experience
- Excellent verbal, written, and interpersonal communications skills
- Strong customer service and client relationship management skills
- Experience working with international clients
- Risk management experience
- Good analytical, research, and trouble-shooting skills
- High attention to detail and accuracy
- Sound organizational, multi-tasking, and prioritizing skills
- Ability to work effectively and collaboratively in a fast-paced, deadline-driven, team environment
- Basic Microsoft Office skills, including Word and Excel
- Ability to quickly learn new systems
Job Expectations:
- Hybrid work schedule
- Ability to work additional hours as needed
Locations:
- 401 Las Colinas Blvd W., Irving, TX 75039
- 1525 W W. T. Harris Blvd., Charlotte, North Carolina 28262
Top Skills
Edi
MS Office
Similar Jobs at Wells Fargo
Fintech • Financial Services
Lead commercial loan servicing activities, negotiate transactions, resolve client issues, ensure compliance, and collaborate with various teams to achieve goals.
Top Skills:
Lucas (Loan Underwriting Collateral Analysis System)MS Office
Fintech • Financial Services
Lead servicing activities for moderately complex commercial loans, ensuring compliance and customer resolution. Review, negotiate, and process loan servicing transactions, monitor quality metrics, mentor junior staff, and coordinate with Sales, Legal, Risk, and Technology teams. Participate in system enhancements and testing (LUCAS).
Top Skills:
LucasMS Office
Fintech • Financial Services
The Business Banker manages and grows a portfolio of business clients, provides tailored financial solutions, and builds relationships to drive growth.
Top Skills:
Digital ServicesFinancial ServicesMobile Banking
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
