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Veseris

Credit and Accounts Receivable Specialist

Posted 3 Days Ago
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In-Office
Austin, TX, USA
Senior level
In-Office
Austin, TX, USA
Senior level
Manage customer accounts receivable, collections, credit risk evaluations, payment terms, disputes, refunds, billing issues, and account escalations. Maintain accurate records, review financial and credit information, prioritize follow-up based on risk, and collaborate with customers, sales, leadership, and internal teams. The role requires strong communication, problem-solving, organization, judgment, Excel proficiency, and adherence to credit and receivables policies.
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Description

About Veseris 

Veseris is a leading distributor of pest management products, services, and solutions, serving professionals across the United States. We partner closely with our customers and suppliers to deliver value-driven solutions that help businesses operate more effectively and sustainably. 

  

Role Overview: We are seeking a detail-oriented and customer-focused Credit and Accounts Receivable (AR) Specialist to join our team. This role is responsible for supporting timely collections, resolving customer account issues, evaluating credit risk, and maintaining strong working relationships with customers and internal partners. The ideal candidate brings a balance of attention to detail, analytical ability, professional communication, sound judgment, and strong follow-through in a fast-paced environment.

  

Key Responsibilities

· Manage assigned customer accounts by monitoring open balances, prioritizing follow-up, and maintaining accurate account records.

· Research and resolve past-due balances, billing questions, payment discrepancies, disputes, credits, refunds, and account escalations.

· Evaluate customer credit risk using payment history, credit reports, payment terms, and credit limit reviews.

· Partner with customers, sales teams, leadership, and cross-functional partners to resolve account issues and support positive business relationships.

· Apply sound judgment and initiative when managing routine and moderately complex account situations.

· Follow internal controls, external requirements, and Credit & Receivables policies while adapting to changing business needs.

Requirements

Qualifications Required:

Education

· 5+ years of experience in credit, collections, accounts receivable, or a related role.

· High School Diploma or G.E.D.

Credit Analysis Skills

· Knowledge of credit risk assessment, running and reviewing credit reports, and establishing payment terms based on information collected for new and existing customers.

· Familiar with Financial statements, bank statements and other asset/liability reports.

· Ability to conduct credit reviews for existing customers to consider credit limit increases and term changes.

General and Interpersonal Skills

· Professional communication skills, with the ability to engage customers and internal partners with confidence, tact, and accountability.

· Ability to set prioritized agendas for their accounts based on risk profile. Keep their account information organized and transparent amongst the team for cross-training and support.

· Strong problem-solving skills, with the ability to think outside the box, especially in resolving complex invoicing issues.

· Ability to work independently with attention to detail, multitask effectively, and make sound decisions in a fast-paced environment. Ability to use technology and automation to improve processes and work more efficiently.

· Proficiency in Microsoft Office Suite, including Excel functions such as PivotTables and VLOOKUP.

Qualifications Preferred

Training

· Experience with Microsoft Dynamics 365 an asset.

· Advanced proficiency in Excel functions an asset.

Other Considerations

· Onsite position based in Austin, Texas.

· Hybrid as work demands allow 

· Compensation competitive in the Austin market. 

Why Veseris 

At Veseris, we believe our people are our competitive advantage. We’re committed to building a collaborative, inclusive workplace where team members are supported, challenged, and encouraged to grow. Our employees play a critical role in delivering value to our customers, strengthening industry partnerships, and driving meaningful impact across the markets we serve. 

We offer opportunities to build long-term careers, develop professionally, and contribute to a team that values integrity, accountability, and continuous improvement. 

Pay Transparency 

Veseris is committed to fair and transparent compensation practices. Compensation for this role is based on a variety of factors, including but not limited to experience, skills, geographic location, and internal equity. Actual pay may vary and will be discussed during the hiring process. 

In addition to base compensation, Veseris offers a comprehensive benefits package, which may include medical, dental, vision, retirement savings, paid time off, and other employee programs. 

Perks & Benefits  

  • Competitive base pay  
  • Comprehensive medical, dental, and vision insurance starting on day one  
  • 401(k) with company match  
  • Company-paid life insurance  
  • Company-paid short-term and long-term disability insurance  
  • Health Savings Account (HSA) with employer contribution (for eligible plans)  
  • Flexible Spending Accounts (FSA) (for eligible plans)  
  • Employee Assistance Program (EAP)  
  • Paid time off beginning on your first day, with 18 days accrued annually  
  • Paid company holidays  
  • One floating holiday each year  
  • Employee Referral Bonus Program  
  • Education Assistance/Reimbursement Program  
  • Career development and advancement opportunities 

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