Manage a portfolio of customers from onboarding through renewal and expansion. Responsibilities include monitoring customer health, driving product adoption, conducting training, resolving issues cross-functionally, identifying upsell opportunities, tracking success metrics, maintaining documentation, and advocating for customer needs. The role requires strong communication, basic analytics, CRM and customer success platform experience, technical aptitude, and proactive relationship management.
Job Summary: The Invoice Clerk will be responsible for processing and managing invoices for the company. This includes verifying and reconciling invoices, ensuring accuracy of data, and communicating with vendors and internal departments to resolve any discrepancies. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Process and manage invoices for the company
- Verify and reconcile invoices to ensure accuracy of data
- Communicate with vendors and internal departments to resolve any discrepancies
- Maintain accurate records of invoices and payments
- Assist with month-end closing and reporting
- Provide support to the accounting team as needed
Qualifications:
- High school diploma or equivalent
- 1-2 years of experience in an accounting or finance role
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Ability to work independently and in a team environment
- Proficient in Microsoft Office, particularly Excel
- Experience with accounting software is a plus
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What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
