Cyber Investigator

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Salary Range:

Pay Transparency Statement:

The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.

Benefits:

We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

Application Window:

Job Description:

Cyber Investigator

TaskUs partners with pioneering technology companies to build the safety, intelligence, and human-in-the-loop operations powering next-generation artificial intelligence.

In this role, you will join a frontline cyber investigations pod supporting one of the world’s foremost frontier AI companies. The mission is clear: prevent state-of-the-art AI systems from being leveraged by malicious actors to cause harm. While automated detection systems catch abuse at scale, human investigators provide the crucial analytical ground truth.

As a Cyber Investigator, you will conduct day-to-day triage and analysis of flagged telemetry. You will evaluate high-risk cyber prompts, differentiate legitimate defensive security research from malicious intent, apply structured labels that train automated safety classifiers, and package well-documented escalations for Senior and Principal investigators.

What you will do:

• Queue Review & Triage: Investigate automated system flags across priority threat categories, including:
  • Ransomware and malware authoring / obfuscation
  • Local and remote exploit discovery and weaponization
  • Large-scale data scraping and automated exfiltration
  • Offensive operations, recon, and intrusion staging
• Dual-Use Evaluation: Determine whether observed activity represents benign security research (e.g., CTFs, academic exercises, vulnerability remediation) or actionable policy violations, clearly detailing your rationale.
• Ground-Truth Labeling: Apply precise, policy-aligned labels to adjudicated cases to directly test, benchmark, and improve automated machine learning safety filters.
• Adversary Mapping: Map observed user prompts and tool usage to specific MITRE ATT&CK tactics and techniques.
• OSINT & Context Enrichment: Conduct targeted open-source intelligence (OSINT) research on indicators, tooling, and infrastructure to provide operational context.
• Escalations & Handoffs: Prepare concise, evidence-backed case dossiers to escalate high-severity, ambiguous, or novel threats to Senior and Principal Investigators.
• Calibration & Feedback: Actively participate in pod calibration sessions, adopting quality feedback to maintain high labeling consistency across the pod.

What you bring:

• 1–3 years of practical experience in SOC analysis (Tier 1/2), digital forensics, incident response (DFIR), threat intelligence, military cyber operations, or technical OSINT investigations.
• Understanding of Attack Lifecycles: Solid working knowledge of the MITRE ATT&CK matrix, basic network/system internals, and how common cyber intrusions and exploit chains progress.
• Analytical Documentation: Proven ability to synthesize complex case details into concise, objective written English summaries under operational timelines.
• Investigative Mindset: Natural curiosity, attention to detail, and sound judgment when evaluating noisy, incomplete, or borderline information.
• Location & Authorization: Based in the United States with unrestricted work authorization (Texas residency preferred).

Nice to have:

• Prior background in military service, government intelligence, or federal/local cyber law enforcement.
• Practical exposure to scripting languages (SQL, Python, or Bash) for basic log parsing and telemetry review.
• Foundational cybersecurity certifications (e.g., CompTIA Security+, CySA+, GSEC, GCIH, or CEH).
• An active or previously held U.S. Government Security Clearance (Secret or higher).
• Familiarity with large language models, prompt engineering, or AI red-teaming concepts.

Good to know:

• Material Exposure: Daily responsibilities involve reviewing flagged prompts, exploit instructions, offensive scripts, and potentially malicious payloads.
• Schedule & Rotation: The role may require rotational shift or weekend/holiday coverage to maintain rapid escalation turnarounds for critical threat events.
• Security Screening: Selected candidates may be subject to client-directed insider threat screening and specialized background checks prior to and during engagement.

Location: US (Texas preferred)

Work Setup: Remote

Type: Full time

Salary Range: $70,000 - $85,000

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI:

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO:

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. 

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.