Data QA Senior Specialist

Brown & Brown is seeking a Data QA Senior Specialist to join our growing team!

How You Will Contribute 

• Assist less senior teammates with development low to moderate complexity sites.

• Utilize project management tools to manage implementations.

• Audit and upload data for moderately (or greater) complex new client website implementations or on an ongoing basis for existing clients.

• Works with senior teammates to manage and coordinate the EDI/file integration projects relating to new site implementations and renewals.

• Responsible for final testing and auditing of own and others configured of moderate complexity software to ensure proper functioning, with oversight.

• Takes accountability for individual quality assurance on moderate complexity builds.

• Primarily responsible for providing training and mentorship of less senior teammates. 

• Works on moderate complexity (or greater) client projects. 

• Participation in client meetings as needed. 

• Build courteous and successful relationships with clients, vendors and carriers to improve client retention.

• Promote teamwork, support, knowledge sharing and a positive attitude in the department and office. 

• Promote a commitment to achieve or exceed internal and external performance standards both individually and through teammates.  

• Assist with providing guidance on the development of SOPs provide SOP process improvement considerations based for aligned platform.

• Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology.  

• Pursues a course of personal and professional development. 

Skills & Experience to Be Successful:

• Minimum education required: Associate’s, or Bachelor’s degree, or equivalent work experience

• 3-6 years of applicable software implementation experience

• Ability to readily learn and apply new information/concepts

• Intermediate knowledge of benefits administration software implementation, ideally obtained through a service provider or mid to large market reseller

• Proficient with MS Office Suite

• Exceptional telephone demeanor, professional approach to problem-solving

• Attention to detail and the ability to adhere to strict deadlines

• Ability to maintain a high level of confidentiality

• Ability to travel for work if requested (Less than 5% of the time)​