The Deal Desk Specialist facilitates the Order to Cash process, ensuring compliance with internal policies and assists sales with complex deals.
Description
About the Role
The Deal Desk Specialist partners with Sales, Finance, Operations and Legal teams to facilitate the Order to Cash process. You will ensure that the deal cycle is in compliance with internal policies, legal guidelines and revenue recognition standards from start to finish. You are able to maintain these company and industry guidelines while also assisting the sales team with complex deal structures to help close deals.
Location - Remote in TX or FL - Mon - Friday 8 AM - 5 PM PST
What You'll be Doing
About You
About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
About the Role
The Deal Desk Specialist partners with Sales, Finance, Operations and Legal teams to facilitate the Order to Cash process. You will ensure that the deal cycle is in compliance with internal policies, legal guidelines and revenue recognition standards from start to finish. You are able to maintain these company and industry guidelines while also assisting the sales team with complex deal structures to help close deals.
Location - Remote in TX or FL - Mon - Friday 8 AM - 5 PM PST
What You'll be Doing
- Review/Approve non-standard deal requests in DealHub related to special terms, payment terms, discounts, etc.
- Work closely with the Legal team to address EULA modifications to be included on deals
- Cross-train with Billing team to assist with order processing wich consists of order form review, subscription set up and provisioning
- Maintain EOM outstanding deal reports and follow up with AEs and their managers as needed
- Work with Sales Operations to make changes in DealHub that may be related to new policies, product offerings, pricing strategies or increased efficiency
- Performs other duties and responsibilities as assigned
About You
- 1-2 years Deal Desk experience, supporting a sales org
- Experience with a CPQ tool (DealHub preferred) and Salesforce
- Attention to detail
- Excellent written and verbal communication skills
- Able to prioritize and balance multiple tasks; strong organizational and time management skills are required
- Approachable
- Solution oriented
About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
Top Skills
Dealhub
Salesforce
NinjaOne Austin, Texas, USA Office
We are so excited to explore our new neighborhood and be right in the heart of Austin - close to restaurants, parks and even the river!
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