Director - HRIS Program

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

SHI is seeking a Program Director to lead the IT side of our HRIS program, accountable for end-to-end delivery of the Workday migration and for seamless partnership with HR leadership. This role orchestrates cross-functional IT workstreams (platform, integrations, data, reporting, security), governs scope, schedule, financials, and risk, and enables decision-making across SteerCo, Program Leadership, and HR stakeholder groups.
The program’s scope includes Workday Core HCM and prioritized modules such as Compensation, Recruiting, Time Tracking, Benefits, Talent, Learning, and related integrations as defined in our HRIS selection and roadmap materials.

Role Description

• Own program delivery for IT across phases (Plan, Architect & Configure, Test, Deploy, and Hypercare), driving outcomes, quality, and readiness for go-live(s).

• Serve as the strategic advisor to executive leaders, HR leadership, SteerCo, and project teams—bringing clear recommendations and facilitating timely decisions.

• Establish and run program governance (SteerCo/Program Leadership/Core & Execution teams), aligning priorities, budgets, and scope across HR and IT.

• Lead multi-disciplinary IT teams (internal staff, SI partners, and vendors), ensuring resourcing, velocity, and on-time, high-quality delivery.

• Plan and execute integrated project plans with milestones, billing gates, and critical dependencies (data conversion, integrations, reporting, security, and access).

• Manage scope and change control; create and drive change requests with clear impacts to timeline, cost, and value.

• Own program financials (forecast, actuals, variance), ensuring milestone attainment and overall project profitability.

• Partner with HR leadership to confirm process and configuration decisions, coordinating Workday tenant activities and Customer Confirmation/testing cycles.

• Coordinate integration strategy across HRIS and adjacent systems (e.g., iCIMS, payroll, benefits, identity), overseeing design, build, and cutover.

• Drive risk/issue management with actionable mitigation and escalation pathways; maintain a visible RAID log and ensure SteerCo clarity on trade-offs.

• Lead stakeholder communication (executive readouts, status, decisions, and impacts) with crisp, outcome-oriented messaging.

• Contribute to process improvement and mentor program and project managers across IT Transformation.

Behaviors and Competencies

• Continuous Improvement: Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization.

• Change Management: Can lead and model exceptional change management at all levels of the organization, can develop and implement change management strategies, and can coach others to improve their change management skills.

• Business Acumen: Can provide strategic guidance and insights to drive overall business success.

• Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.

• Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.

• Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving.

• Innovation: Can proactively lead organizational adaptability, inspire creativity, and foster a culture of continuous improvement.

• Digital Acumen: Can lead strategic digital initiatives, inspire others to improve their digital acumen, and foster a culture of continuous digital improvement.

• Risk Management: Can inspire and encourage others to take calculated risks, fostering a culture of innovation and adaptability.

• Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.

• Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.

Skill Level Requirements

• Understanding of IT industry trends and dynamics, ensuring continuous learning and staying ahead of market shifts. - Expert

• Skilled in strategic planning and implementation, aligning with the responsibility of developing and implementing strategic plans to achieve organizational goals. - Expert

• Ability to identify and mitigate risks, aligning with the responsibility of safeguarding the organization’s operations and reputation. - Expert

• Proficiency in building and maintaining relationships with internal and external stakeholders to drive strategic initiatives and organizational success. - Expert

• The expertise in leveraging cloud-based platforms and services to build, deploy, and manage applications and data on the internet. - Expert

• The expertise in protecting systems, networks, and programs from digital attacks, ensuring the confidentiality, integrity, and availability of data. - Expert

Other Requirements

• 10+ years of IT program management and 10+ years in IT delivery/operations, leading large, complex software implementations.

• Demonstrated ability to assemble and lead cross-functional teams and vendors/SIs to deliver enterprise programs.

• Mastery of scope, schedule, budget, and risk management, with strong follow-up and accountability.

• Proficiency with Agile and Waterfall methodologies; comfortable operating in hybrid frameworks.

• Executive-caliber communication—able to simplify complex topics and influence decisions across HR and IT.

• Advanced financial acumen and data-driven decision-making for program optimization.

• MS Office (Outlook, Word, Excel, PowerPoint).

• Ability to travel to SHI, Partner, and Customer Events

• Ability to travel 25%

Preferred Skills:

• Workday implementation leadership across phases (Architect & Configure, Unit Testing, E2E, Deploy, Hypercare) with partner coordination (e.g., EY/CrossVue).

• Experience delivering Workday modules such as Core HCM, Recruiting, Compensation, Time Tracking, Benefits, Talent, and Learning, plus Success Plan and Cloud Connects.

• Integration leadership spanning HRIS and enterprise systems (e.g., iCIMS, payroll, benefits, identity, analytics/BI), including cutover planning and hypercare.

• Understanding of IT landscapes that commonly interface with HRIS (e.g., D365, data platforms, security, identity, DR) and how to align them during migration.

The estimated annual pay range for this position is $170,000 - $220,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.   

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status