Develop and support Microsoft Dynamics 365 Customer Service solutions for a federal healthcare modernization project. Responsibilities include configuring entities, forms, workflows, plugins, and business rules; building integrations with APIs, Dataverse, Power Platform, and Azure; gathering requirements; testing and deploying solutions; troubleshooting production issues; and maintaining documentation, security, and compliance standards.
We are currently looking for a Microsoft Dynamics 365 Developer for a 100% remote position supporting a large federal government healthcare modernization project. This role will support a Department of Veterans Affairs (VA) initiative by designing, customizing, integrating, and maintaining Microsoft Dynamics 365 Customer Service solutions using C#, .NET, JavaScript, Power Platform, Dataverse, APIs, and Azure services. The developer will partner with business and IT stakeholders to deliver scalable, secure solutions that improve business operations.
The developer will work within a collaborative Agile/Scrum delivery environment, participating in iterative requirements, development, testing, deployment, and production support activities across business and technical teams.
The candidate must reside within the continental US.
Responsibilities
- Design, develop, and implement customizations, plugins, workflows, and integrations within Microsoft Dynamics 365 Customer Service.
- Configure tables, entities, forms, views, business rules, and automated processes to meet operational requirements.
- Integrate Dynamics 365 with enterprise systems using APIs, web services, Microsoft Power Platform, Dataverse, and Azure services.
- Collaborate with business stakeholders and IT teams to gather requirements and translate them into scalable technical solutions.
- Conduct unit and user acceptance testing, manage solution deployments, and optimize application performance.
- Provide troubleshooting, production support, and technical documentation while ensuring adherence to Microsoft best practices, security controls, and compliance standards.
- Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of five years of hands-on experience developing and supporting Microsoft Dynamics 365 Customer Service or Customer Engagement solutions.
- Proficiency in Dynamics 365 configuration and development using JavaScript, C#, .NET, plugins, workflows, and Power Platform.
- Demonstrated experience integrating Dynamics 365 with enterprise applications through APIs, web services, and integration tools.
- Hands-on experience with Microsoft Dataverse, model-driven Power Apps, and Power Automate.
- Strong analytical, problem-solving, communication, and collaboration skills, with the ability to work effectively across business and technical teams.
Additional Qualifications
- Prior experience supporting federal government CRM implementations, particularly for the VA or another federal healthcare agency.
- Experience with data migration, ETL processes, and solution delivery within an Agile/Scrum environment.
- Experience with Azure Logic Apps, Azure Functions, Azure DevOps practices, and Microsoft Dynamics 365 or Power Platform certifications.
Security Clearance Requirements
- U.S. Citizenship is required.
- All selected candidates must successfully complete a background check.
- Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.
Benefits
- Medical/Dental/Vision
- 401k with Employer Match
- PTO + Federal Holidays
- Corporate Laptop
- Training Opportunities
- Remote Opportunity
VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads, consults customers on insurance needs, recommends Property and Casualty coverage, and converts prospects into policyholders. The role includes paid remote training and licensing support, customer communication, sales closing, and compliance with state licensing requirements. Employees must work a weekday and weekend schedule and maintain a dedicated home workspace with high-speed wired internet.
Top Skills:
Cable InternetDslFiber InternetPcWired High-Speed Internet
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate coverages, and convert prospects into policyholders. The role includes paid training and Property & Casualty licensing, customer relationship building, persuasive sales, schedule flexibility, and remote work. Employees must meet home-office and wired internet requirements and work four weekdays plus one weekend day.
Top Skills:
Cable InternetDslFiber InternetPc
Information Technology
Drives growth of CDW’s security portfolio among state and local government customers. Builds executive relationships with CIOs and CISOs, leads security opportunities from discovery through close, and positions broad security solutions across identity, cloud, risk, compliance, threat management, and secure infrastructure. Partners with sales teams, solution architects, delivery teams, vendors, and public-sector stakeholders to develop integrated solutions, manage procurement cycles, coordinate events, and maintain accurate forecasts. Regional travel is required as needed.
Top Skills:
Cloud SecurityEndpoint SecurityIdentity And Access ManagementRisk And ComplianceSecure InfrastructureThreat And Vulnerability Management
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
