Engagement Manager

Why SailPoint? 

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, and we want you to join our team.  

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT.  Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. 

Who You Are: 

You are a self-directed, highly motivated, and experienced professional that thrives while overseeing multiple projects and prospective client opportunities. It is easy for you to build and maintain professional working relationships, and you are comfortable interacting with people at all levels within an organization. You possess strong leadership, communication, organizational, and problem-solving skills and can balance both team and individual workloads. You are an exceptional multitasker, with the ability to meet and manage moving deadlines, gauge risks, and creatively resolve unexpected issues that arise. By leveraging your experience, you can identify growth areas, evaluate existing best practices, and present solutions to everyday problems.  

What You’ll Do: 

As an Engagement Manager (EM) on SailPoint’s Professional Services team, you will support each customer’s journey by managing tactical project management duties and sales efforts required to deliver SailPoint solutions. Your main role will be to manage a portfolio of partner-led projects and provide oversight and guidance where needed. 
 

Responsibilities: 

• Oversee a large portfolio of partner-led software delivery projects.

• Provide SailPoint guidance, expertise, and direction to all stakeholders as needed.

• Act as the main point of contact for the portfolio of projects and provide all necessary status to SailPoint executive/management teams.

• Own and manage all partner/delivery issues. Escalate internally and push back externally where needed.

• Ensure that services are provided, implemented correctly, and billed in a timely and accurate manner 

• Manage the financials of multiple projects, with a focus on profitability and productivity to ensure client satisfaction 

• Perform end-to-end project management for all engagements 

• Create and maintain comprehensive project documentation (scope, status, schedule, budget, forecast risks, issues) in appropriate repositories  

Requirements: 

• 5+ years of software project management experience 

• 5+ years of professional experience at a Software, SaaS, or consulting company 

• 2+ years of experience with a Big Four firm or Global Systems Integrator (GSI)

• Strong ability to hold clients to task, ensure client commitments are met, and push back where needed.

• Strong customer and project leadership skills and ability to handle ambiguity and lack of definition.

• Experience with standard project management duties (project planning, budget, scope, schedule, stakeholder, and risk management). 

• Excellent communication skills and extensive experience working with clients and partners.

Travel: Ability to travel up to 15% 

Education: 
Bachelor’s degree or global equivalent work experience. 

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Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.  

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.  NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.