Similar Jobs at Cloudflare
Cloud • Information Technology • Security • Software • Cybersecurity
Support Cloudflare Professional Services by designing and deploying AI-driven prototypes (LLMs, RAG, predictive models) to automate PMO and resourcing workflows; clean and structure post-sales data for model training; refine prompts and model parameters; translate leadership needs into technical requirements and MVPs; and document knowledge bases, workflows, and deployment steps to improve team efficiency.
Top Skills:
LlmsModel Fine-TuningPredictive ModelingPrompt EngineeringRag Architectures
Cloud • Information Technology • Security • Software • Cybersecurity
Support Network Strategy through special project execution, interconnection and network acquisition operational support, strategic data analysis and research, documentation and KPI tracking, and progress reporting during a full-time 12-week fall internship in London.
Top Skills:
ExcelGoogle SheetsPythonSQL
Cloud • Information Technology • Security • Software • Cybersecurity
Manage litigation matters globally, formulate strategies, work with external counsel, and address legal issues including intellectual property and regulatory matters.
Top Skills:
LegalLitigation
Available Locations: London - UK
About the team
Cloudflare's mission is to help build a better internet and the Cloudforce One Legal Response team lives at the core of that effort. The team empowers customers with products and services to combat abuse, enables deeper coordination with our external industry anti-abuse partners, and ensures that teams in the company can respond to the quickly changing threat landscape of the internet with scalable tools and services. This includes services that have a direct impact on efforts to stop abuse at cloudflare ranging from phishing, cryptodrainers, and other breaches of Cloudflare's Terms of Services
At a high level, the Cloudforce One Legal Response team is part of the Cloudforce One team with a mission to identify, track, mitigate, and deter abuse on the Cloudflare platform. The team works in tandem with other Cloudforce One and Trust & Safety teams to accomplish its mission in addition to the Cloudflare developers of the services that may be abused.
About the Role
This role is for the Engineering Manager of the Legal Response team within Cloudforce One's Engineering team. There will initially be at least 5 engineers on the Legal Response team and you will also have the opportunity to lead hiring efforts to continue building out this team. Your team will be responsible for services to enable Cloudflare's abuse report pipeline, including the processing of reports, communications with submitters and customers, and remediations on abusive Cloudflare entities
This role will be based out of our Austin, Texas office.
What you'll do
Not only will you be responsible for ensuring the engineering standards and compliance of the services owned by your team, but you will also be responsible for the professional development of your direct reports as well as collaboration with key stakeholders in the Trust and Safety teams.
You thrive in a fast-paced iterative engineering environment, have experience in delivering scalable distributed systems and have a track record of having past teams respect you as a technical leader.
Desirable skills and experience
About the team
Cloudflare's mission is to help build a better internet and the Cloudforce One Legal Response team lives at the core of that effort. The team empowers customers with products and services to combat abuse, enables deeper coordination with our external industry anti-abuse partners, and ensures that teams in the company can respond to the quickly changing threat landscape of the internet with scalable tools and services. This includes services that have a direct impact on efforts to stop abuse at cloudflare ranging from phishing, cryptodrainers, and other breaches of Cloudflare's Terms of Services
At a high level, the Cloudforce One Legal Response team is part of the Cloudforce One team with a mission to identify, track, mitigate, and deter abuse on the Cloudflare platform. The team works in tandem with other Cloudforce One and Trust & Safety teams to accomplish its mission in addition to the Cloudflare developers of the services that may be abused.
About the Role
This role is for the Engineering Manager of the Legal Response team within Cloudforce One's Engineering team. There will initially be at least 5 engineers on the Legal Response team and you will also have the opportunity to lead hiring efforts to continue building out this team. Your team will be responsible for services to enable Cloudflare's abuse report pipeline, including the processing of reports, communications with submitters and customers, and remediations on abusive Cloudflare entities
This role will be based out of our Austin, Texas office.
What you'll do
Not only will you be responsible for ensuring the engineering standards and compliance of the services owned by your team, but you will also be responsible for the professional development of your direct reports as well as collaboration with key stakeholders in the Trust and Safety teams.
You thrive in a fast-paced iterative engineering environment, have experience in delivering scalable distributed systems and have a track record of having past teams respect you as a technical leader.
Desirable skills and experience
- Prior experience working with abuse requirements in a regulated environment or compliance domain
- 8+ years of Software Development
- Demonstrable experience leading a geographically distributed team
- Empathetic, proactive, and constructive communication skills, verbal and written
- Excellent operational principles (observability, alerting, tracing, incident management, SLIs & SLOs, capacity planning, etc.)
- Excel at planning, and overseeing execution to meet commitments and deliver with predictability
- Mentoring and coaching team members to develop their skills and support career building
Cloudflare Austin, Texas, USA Office
405 Comal St, Austin, TX, United States, 78702
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
