Office Coordinator/Escrow Assistant - Houston, TX

Real Life. Real Importance.

What you’ll do:
You’re the glue that holds real estate transactions together and makes them happen. Supporting the closing representative and working with agents, buyers, sellers, lawyers, lenders, surveyors and others, you collect, organize and process all the necessary documentation to ensure the closing gets completed on time and with a minimum of stress. Details matter. You make sure documents are filed and checks are written after closing. When something isn’t right – paperwork is incomplete or a detail is wrong – you know how to fix it. Agents and their clients appreciate your friendliness and expertise. People depend on you to deliver. And you do.
Who you are:

• Patience personified, able to handle the pressing needs of agents, buyers and sellers in a calm, friendly and empathetic way that gives them confidence and puts them at ease.
• Organization guru, paying attention to and tracking each and every detail, and knowing how to assemble all the puzzle pieces into a single, complete, error-free and understandable package.
• Devoted to detail, discovering missing, incorrect or incomplete items, bringing them to the attention of agents, buyers and sellers, and pursuing solutions with dogged determination.
• Multi-tasker, being able to work in a fast-paced environment, processing a large number of contracts simultaneously under deadline pressure.
• Strong communicator, with good written and verbal skills; your ability to read people and understand their personality enables you to deliver both good and bad news in a sensitive way.
• Professional demeanor, creating a positive image for the company through your appearance, performance and relationship with colleagues and customers.

Your responsibilities:

• Front Desk Coordinator: Serve as the first point of contact for customers by professionally greeting visitors and answering incoming phone calls. Direct inquiries to the appropriate departments, provide general information, and ensure a positive customer experience. Maintain a welcoming reception area and assist with administrative support as needed. 

• Reliable supporter: Providing outstanding assistance to the closing representative, so that sales go smoothly and we retain their business through white glove service.
• Document processor: Preparing loan documents for signing, including vesting amendments when applicable, present loan documents and other records for signing and returning loan documents to lender after signing and following up on funding conditions.
• Insightful advisor: Reviewing the real estate purchase contract, making sure it is complete and requesting any missing information; performing a preliminary audit and determining or obtaining any necessary items to clear a title; preparing estimated closing statements for officer to review.
• Deal finisher: Maintaining the files, recording the appropriate documentation, and sending checks once the closing is complete and transmit documents to the lender.
• Relationship and business builder: Establishing and maintaining relationships with industry players that encourage them to choose us their first choice for escrow processing.
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Qualifications
What we want you to have

• Education: High school diploma or equivalent.
• Experience: One to four years of escrow processing experience (based on the team this position will support).
• Computer skills: Proficiency with Microsoft Office suite.
• Communications skills: Strong written and verbal skills to clearly keep agents, buyers, sellers and all other parties up to date with the process and work with them to resolve issues.

What we’d like you to have:

• Real estate industry experience in the areas of title, escrow, real estate or property management.
• Knowledge of front- and back-end processing procedures.
   

Texas American Title Company has been in the Houston market for over forty years and is built on a tradition of excellence and guided by a spirit of integrity throughout all aspects of the closing process. Our team brings a unique blend of knowledge, personal commitment and expertise to every transaction. Texas American Title is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures.  Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.

At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together.  Read more about our company culture and values in our annual Impact Report.