The Escrow Assistant provides administrative support to Escrow teams, processes escrow documentation, responds to inquiries, and maintains records in a fast-paced environment.
Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoAt First American, we recognize that our true worth is our people. We are committed to creating a collaborative and inclusive environment where our employees can grow while making a meaningful impact.
We are seeking an Escrow Assistant – Centralized Support to join our growing team. In this role, you will provide centralized administrative and customer support to Escrow teams across the organization. Working in a dynamic, fast-paced environment, this position plays a key role in supporting escrow operations and helping make the dream of homeownership a reality.
In office - Austin, Texas.
Pay Range: $20.31 - $27.09 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
We are seeking an Escrow Assistant – Centralized Support to join our growing team. In this role, you will provide centralized administrative and customer support to Escrow teams across the organization. Working in a dynamic, fast-paced environment, this position plays a key role in supporting escrow operations and helping make the dream of homeownership a reality.
In office - Austin, Texas.
Key Responsibilities
Provide centralized support to Escrow teams, customers, and internal partners
Assist with high-volume administrative and clerical tasks across multiple files
Prepare, review, and process escrow-related documentation
Respond to customer and internal inquiries via phone, email, and system workflows
Maintain accurate records while ensuring compliance with company policies and procedures
Support time-sensitive transactions in a deadline-driven environment
Qualifications
Strong organizational, communication, and time-management skills
Ability to work efficiently in a centralized, high-volume support model
Customer-focused mindset with strong attention to detail
Comfortable navigating multiple systems and priorities simultaneously
Ability to work independently while collaborating with a distributed team
Work Schedule & Location
This is an in office position, requiring:
Five days per week in our Austin, TX office.
At First American, you’ll be part of a centralized support team that is essential to operational success while contributing directly to the homeownership journey for our customers.
Pay Range: $20.31 - $27.09 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Similar Jobs
Insurance • Real Estate
The Escrow Assistant supports the escrow process by preparing documents, coordinating transactions, and communicating with clients to ensure smooth real estate transactions.
Top Skills:
MS Office
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
The Temporary Associate will engage with customers, provide styling advice, drive sales, and maintain operational excellence in a retail environment. They will assist customers in integrating Kate Spade products into their personal style, ensuring a positive shopping experience while supporting store operations.
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves designing and developing microservices using .NET and ReactJS, deploying applications on Azure, and utilizing AI coding assistants for software development.
Top Skills:
.NetAdobe AnalyticsAzureAzure FunctionsAzure SqlClaude CodeCodexCursorGithub CopilotReact
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
