Executive Administrator

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.  

The Opportunity:

The Executive Administrator role provides direct assistance to a member of the Technology Leadership Team, including administrative (expenses, travel, training, scheduling), budgeting/financial, event planning, and operational support.  This is an ideal position for an experienced individual with a positive can-do attitude, used to working in a dynamic, fast-paced environment. The role is based in Visa’s Austin office.

The Work itself:

• Provide comprehensive administrative support to the Vice President, including but not limited to managing calendar, scheduling meetings, and coordinating associated logistics.

• Ensure all incoming and outgoing communications are handled promptly and effectively,

• Assist with presentations, templates, reports, meeting minutes and pre-read materials as required for town halls, meetings, and other events.

• Manage and coordinate domestic and international travel arrangements for the Vice President and other staff members as required.

• Manage Purchasing Card (PCard) expenses for the department, reconciliations, and ensuring that it is used for approved purposes.

• Ensuring the upkeep and management of local Snack Bars. Liaise with local facilities team

• Monitor and manage training requests via the ticketing system, ensuring they adhere to the budget and are accurately recorded.

• Actively contribute to creating a workplace culture that values diversity and inclusion by planning team building events and activities that are accessible and enjoyable for everyone.

• On-site event logistics: coordinating with other EAs as well as facilities, A/V and catering teams for  scheduling, reserving rooms, catering, assisting with invite/follow-up distribution, purchasing, technical aspects, and distributing prizes, manage any associated shipments, etc.

• Help foster open communication within the team, ensuring all voices are heard and valued.

• Assist with team and site communications.  

• Maintain Visa “swag” cabinet for events and leadership visits.

• Prepare and present reports on travel and training expenses to the senior management members.

• Work with other senior leadership executive assistants to create seamless office operations.

• This role at times requires off-hours responsiveness (for example when the executive is in a different time zone)

• Handle sensitive information in a confidential manner.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications
•Bachelors degree, OR 3+ years of relevant work experience.

Preferred Qualifications
•2 or more years of work experience
•Associates degree or equivalent work experience, with a minimum of 5 years' experience.
•Strong communication (written and verbal), detail-oriented, highly organized and ability to work across functions with executives (both internal & external)
•Intrinsically motivated, highly organized and results oriented. Able to work with little to no supervision. Demonstrated initiative, flexibility, teamwork, maturity under pressure, and can anticipate and resolve problems before they escalate.
•History of creative problem solving, analytical skills, ability to work well collaboratively and under pressure.
•Experience creating and/or supporting presentation development for senior management.
•Experience in Microsoft Outlook, Excel, PowerPoint, SharePoint. (Must have Excel experience.) Additional experience with SAP Concur and Ariba would be beneficial.
•Highly proficient in organizing travel.
•Detail-oriented and ability to complete work assignments with a high degree of quality.
•Ability to manage multiple tasks and assist multiple team members at the same time.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 67,000.00 to 94,750.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.