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The Customer Care Representative at Newton Baby focuses on enhancing customer experience, managing inquiries, and resolving issues through effective communication and collaboration with teams.
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TechOp Solutions is seeking a remote FOIA Analyst who is responsible for reviewing and interpreting FOIA requests, conducting or validating records searches, applying FOIA exemptions, preparing releasable records, and ensuring all responses comply with statutory, regulatory, and policy requirements.
***This position is contingent upon contract award.***
- Review, interpret, and categorize incoming FOIA requests to determine scope, complexity, and required tasking.
- Conduct and/or validate adequate records searches in coordination with program offices.
- Apply appropriate FOIA exemptions and redactions consistent with federal law, DOJ guidance, and agency policy.
- Ensure responses meet statutory timelines, accuracy standards, and disclosure requirements.
- Ensures consistency and mentors junior staff.
- Performs additional duties as assigned.
Requirements
- Minimum two (2) years of FOIA request processing experience within the last 36 months.
- Proficient in applying redaction tools and documenting FOIA exemption determinations.
- Associate degree
- Comprehensive understanding of FOIA exemptions
- Strong written and verbal communication skills to effectively interface with leadership.
***This position is contingent upon contract award.***
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
