Forma Implementation Consultant - NAMER Adoption

Position Overview 

As an Implementation Consultant focused on our Forma Industry Cloud for our Architect, Engineer, Construction, Manufacturing, and Owner customers, you will bring industry expertise, an owner-oriented perspective, and strong product knowledge to help customers put innovative solutions into practice. In this role, you will work with customers to evaluate current workflows, identify opportunities for transformation, and guide the adoption of digital solutions that support better business and project outcomes. 

You will partner with customers to define new workflows, configure technology, deliver training, and support lasting adoption. This role is designed for someone who can credibly speak to the full building lifecycle and connect Autodesk Forma Industry Cloud solutions to customer priorities across the plan, design, build, and operate journey. 

This role will primarily support North American accounts, with a particular focus on strategic architect, engineer, owner, and manufacturing customers. You will help customers scale impactful solutions across their organizations, while also partnering closely with Autodesk product teams to share feedback from the field and stay aligned with product roadmap direction. 

You will report to a manager on the Adoption Services team. 

Responsibilities 

• Lead end-to-end implementation, training, and consulting engagements focused on Forma Build and Preconstruction  

• Partner with customers to assess workflows across planning, design, construction, and operations, and recommend best practices using Forma Industry Cloud solutions  

• Help customers align digital workflows to business priorities across the plan, design, build, and operate lifecycle  

• Configure customer-specific workflows, permissions, and data structures based on customer requirements, organizational priorities, and delivery models  

• Deliver role-based training for owner stakeholders, design teams, project leaders, and executive audiences  

• Coach teams through digital workflow adoption in both live project environments and broader organizational transformation initiatives  

• Partner with sales and account teams on implementation planning, customer success strategies, and expansion opportunities  

• Stay current on Forma capabilities, roadmap developments, and industry best practices across the building lifecycle  

• Share implementation insights and customer feedback with Autodesk product teams to help shape future product direction  

Minimum Qualifications 

• 5+ years of experience in the AEC industry, with direct experience working for, or closely with, owners on capital projects, portfolio planning, project delivery, or building operations  

• Demonstrate understanding of the full building lifecycle, including planning, design, construction, and operations  

• Experience leading software implementation, workflow transformation, training, or consulting engagements in the AEC industry  

• General understanding of SaaS technology and software adoption best practices  

• Strong communication and presentation skills, with the ability to engage both project teams and executive stakeholders  

• Forward-thinking mindset and a passion for advancing the industry through technology and digital transformation  

• Ability to travel up to 50% to support in-person customer engagements and internal collaboration 

• Experience with Forma, Preconstruction, Build, or related Autodesk solutions is strongly preferred  

The Ideal Candidate 

• You have previously worked for an owner or in a role directly supporting owner organizations, and understand how they evaluate projects, manage stakeholders, and make decisions across the asset lifecycle  

• You can credibly speak to the plan, design, build, and operate lifecycle and connect Forma Industry Cloud products to customer priorities and business outcomes  

• You are passionate about serving architect, engineer, owner, and manufacturing customers and helping them transform how they plan, deliver, and operate projects  

• You can communicate complex concepts clearly and effectively, while telling compelling stories that demonstrate the value of digital transformation  

• You are engaging and confident presenting to both large and small groups, virtually and in person  

• You are comfortable building scalable processes that improve customer outcomes and support organizational growth  

• You collaborate effectively with internal and external stakeholders across functions and levels  

• You recognize the complexity and evolving nature of planning, design, construction, and operations workflows, and can adapt to unique customer environments  

• You bring strong analytical, problem-solving, and communication skills  

• You are curious, customer-focused, and motivated to uncover challenges, apply best practices, and help customers realize measurable value and ROI  

• You are highly collaborative, open to multiple perspectives, and able to work both independently and cross-functionally to achieve business outcomes