Lead design as Bridge's first product designer: create the design system, design complex clinical and operational workflows (starting with provider onboarding), run user research and usability testing, collaborate with engineering through implementation and UX QA, and own product content, documentation, and brand artifacts.
About Bridge
Bridge is the fastest, most compliant way to scale insurance billing nationwide. We enable virtual care companies to go in-network nationally in as little as 30 days, without the operational lift. Our platform handles payer contracting, credentialing, real-time benefit verification, medical coding, claim submission, denial management, and compliance in a single integrated solution. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief, we're scaling rapidly.
The Role
Bridge is hiring our founding designer to establish the design foundations for our product and lead the design of complex clinical and operational workflows.
You’ll partner closely with the CTO and engineering team to turn complex problems into clear, practical experiences across the product, documentation, partner-facing guides, and other supporting artifacts. You’ll stay involved through implementation, UX QA, and iteration. As Bridge’s first designer, you’ll establish the practices and quality bar for design across the company. This is a hands-on IC role reporting directly to the CTO.
Responsibilities
- Establish Bridge's design system: visual foundations, components, states, and higher-level UX patterns
- Lead design for complex product workflows, beginning with provider onboarding, then iterate based on user research, usability testing, product analytics, and targeted feedback
- Partner with the CTO and engineering team to jointly define product problems and solutions
- Improve complex clinical and operational workflows, including navigation and information architecture
- Own design through implementation, final UX QA, and iteration with engineers
- Own the experience, structure, clarity, tone, and language of onboarding and product content
- Define the structure, hierarchy, visual system, and content guidance for documentation, partner-facing guides, and supporting artifacts
- Steward Bridge's brand across occasional product, website, and company needs
Requirements
- 5+ years of product design experience, with strong zero-to-one and early-stage experience
- Deep experience with complex B2B workflows
- Have established or meaningfully owned a design system, beyond producing individual components
- Strong product analytics fluency and experience independently running workflow research and usability testing
- Strong workflow, information-architecture, and systems thinking
- Experience carrying design through implementation, UX QA, and iteration
- Strong collaboration with engineering and technical leadership
- Basic front-end fluency: comfortable making small React/CSS PRs (spacing, styling, mild layout adjustments)
Nice to Have
- Experience as the first or a very early designer at a company
- Healthcare or other regulated-industry experience
- API, infrastructure, or developer-product experience
- Experience with dense, exception-heavy operational workflows
Why Bridge
- Shape the design foundations of a company accelerating the adoption of virtual care to reduce costs and improve access to care
- Build the design system and function with direct CTO partnership
- High-ownership role with clear impact: design coherence directly shapes how well Bridge scales
- Competitive salary, benefits, and equity package. Given Bridge's funding and stage, we heavily value the potential upside from equity.
The base pay range for this role is $175,000 – $210,000 per year.
Similar Jobs
Artificial Intelligence • Software
Define the product experience for an AI engineering agent. Design interaction patterns, prototypes, and design systems; run user sessions, iterate on flows, partner with engineers, and translate ambiguous technical conversations into clear product interfaces.
Gaming • Machine Learning • News + Entertainment • Design • Conversational AI • Generative AI
Founding Product Designer owning end-to-end UX across mobile and web. Define product DNA, visual language, interaction patterns, and design systems. Drive major product flows, collaborate with founders, product, and engineering, and iterate quickly using modern AI and design tools.
Agency • Artificial Intelligence • Blockchain • Web3
Lead end-to-end product design for a founding-stage decentralized identity protocol: establish visual language, prototype features, collaborate cross-functionally, iterate from user feedback, and champion Web3 design standards.
Top Skills:
Decentralized IdentityFigmaWeb3
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
