Solutions Engineer Intern, US

Note: Partly is headquartered in Austin, TX with offices in London, UK, Christchurch, NZ and Auckland, NZ. Wherever you're based, we'll connect you with your nearest office for onboarding, and fly you to join the full team for our quarterly "Season Openers" (we cover travel and accommodation). If you're relocating to join us, we can also assist with relocation costs.

Partly is building the infrastructure for anyone to repair anything. We believe everything built should be repairable, and we're building frontier AI to put repair knowledge to work, starting with the $2tn automotive market.

Our model, Interpreter, is the first AI purpose-built to understand repair. Trained on 1M+ car models and 1B+ parts, it reads a repair job the way an estimator does, resolves damage into the exact purchasable part, and shows its reasoning with a confidence score. On real production jobs, an estimator working with Interpreter reaches 98.8% parts-list accuracy, against 92.1% with today's tools. It powers PartlyRepair, used by collision shops, workshops and suppliers to take the admin off the job; PartlyLabs, the agentic infrastructure enterprises use to deploy Interpreter across their own workflows; and a developer API.

Founded by ex-Rocket Lab engineers, we've raised a $50m Series B led by DST Global (Anthropic, Airbnb, Meta, TikTok, Spotify), with Blackbird Ventures, WNDR, Activant Capital, Icehouse Ventures, Square Peg, Airtree and Ecliptic Venture Capital. Hear it from the team: Why Partly exists and AI at Partly.

In the Solutions Engineer role, you will excel at cultivating robust connections between our team and our clients, adeptly aligning industry demands with customer expectations and technical capabilities. Your knowledge of working with large data sets, and ability to pick up technical concepts, combined with your passion for the automotive industry, will be crucial in driving momentum in the business.

Reporting to the Dismantler Commerce team, your project scope will be wide and varied, providing you with exceptional learning opportunities that can be applied practically to your chosen career path. You will gain hands-on experience and lead research and development into the optimal experience for one of our key customer segments.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX

• Be the customer. Become a super-user of Partly’s inventory management system - The Partly PIM - and other apps in the Partly ecosystem; understanding exactly how buyers rely on us to find the parts that fit their vehicle.

• Scope, develop, and implement user-centric solutions that harness the power of the Partly Platform; delivering outstanding results in a way that maximises the success of the customer throughout a smooth onboarding journey.

• Build integrations

• Work closely with the Engineering team, providing well-defined requirements and guidelines to develop industry leading products. Engage with the customer in rigorous testing phases to iterate; ensuring that solutions align with the established criteria and providing constructive feedback for continuous improvement.
  

• A STEM degree.

• Strong verbal and written communication abilities, including the capacity to convey ideas clearly and persuasively to customers and colleagues.

• Proficiency in analysing data with Python, Pandas and SQL

• A logical and structured approach to problem solving; ****you often spend time outside of uni thinking about complex problems and opportunities for innovation.

• Flexibility and adaptability in a dynamic work environment, staying up-to-date with industry trends and best practices.

Please note: if you don't have all the skills or experience listed above but believe you could be outstanding in this role, please still consider applying. Many people count themselves out. We'd love the chance to learn more about you and why you're exceptional.

• Healthy, Catered Lunches - Enjoy fresh, healthy lunches every workday in our Auckland, Christchurch, London, and Austin offices. With no meal prep needed, you can eat, connect, and refuel with your team. (And yes, snacks and drinks are always on hand.)

• Health Insurance - Partly covers your health insurance through a group plan with Blue Cross Blue Shield of Texas, plus dental and vision cover. We pay 100% of your premium and 50% for any dependents you add, including a spouse or domestic partner, with the option to upgrade to a richer plan at your own cost if you'd like.

• Workspaces That Inspire - Our brand-new, architecturally designed offices are built for collaboration and creativity, with great coffee, social spaces, and some of the best cafes just a few steps away.

• Getting Here Is On Us - If you commute to a Partly office or coworking space (atleast 4 days a week), choose from a paid 24/7 parking spot or a commuting allowance. One less thing to think about!

• Office-First with Flexibility - In cities where we have an office (Christchurch, Auckland, London, and Austin), we default to working from the office every day. This lets us move faster, make better decisions, and build strong relationships. We also operate with a high-trust environment, so you can manage your time around your life and flex your schedule to do your best work.

• We Celebrate Together - From weekly happy hours and monthly lunches to quarterly season openers and an annual global offsite, we make time to connect, celebrate, and have fun as one team.