Generate and qualify net-new business opportunities through inbound responses, outbound outreach, networking, presentations, discovery calls, and proposals. Manage prospects through opportunity identification, align client needs with service offerings, maintain accurate CRM records, communicate pipeline insights, and collaborate on Statements of Work. Build relationships with C-level decision-makers while achieving or exceeding sales quotas.
Who We Are
Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers.
Using its unparalleled resources and award-winning talent in the areas of Customer Care, Inside Sales, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.
Headquartered in Chelmsford, Massachusetts, Harte Hanks has over 2,500 employees in offices across the U.S., Europe and Asia Pacific.
Overview of Job Responsibilities
- We are seeking a results-oriented, motivated ‘hunter/gatherer’ who is laser-focused on generating new business. Specifically, you will play a pivotal role in helping us maintain and develop our position as a leader in sales optimization through innovation. You will achieve this by acquiring highly desirable net new Clients and crushing your quota.
- On a day-to-day basis, you will be responsible for conducting Best Practice inbound response maximization and delivering high velocity outreach activity to generate net-new Client opportunities. To thrive in this role, you will keep up with industry trends, competitive landscape, and client needs.
Essential Responsibilities
- Create, discover and qualify new sales opportunities through direct response marketing, outreach activities leveraging partner and your personal network
- Present HH and services to prospective clients to educate decision-makers, gain their trust and commitment to next actions required in the sales process
- Manage sales lifecycle from Prospect Identification to Opportunity Identified within all target segments assigned
- Deliver discovery calls and support creation of proposals, quotations and detailed Statements of Work aligned to specific prospect needs
- Matching Client needs to Customer Care product and service offerings in accordance with standards and pricing through collaboration with VP Demand Generations (?) proposition and positioning
- Maintain strong lines of communication with business leaders, providing detailed insights into the sales pipeline
- Keep records of all sales activities and engagement to include detailed notes and insights
- Manage time and energy effectively between prospects, clients, and projects
Qualifications, Knowledge, and Skills
Superior Sales Experience
- 3-5 years of proven hunting & closing experience
- Consistent overachievement of quota goals
- Prior experience having successfully managed a full sales lifecycle
- Knowledge of market research, sales, and negotiating principles
- Ability to understand Harte Hanks' target account profile, quickly determining the best offer for the right customer to sell various pricing packages.
Excellent Presentation and Communication Skills
- Experience executing detailed product presentations and web demonstrations to C-level sales executives, VPs, directors, and managers
- Experience establishing and leveraging strategic C-level relationships
- Excellent listening skills; you must understand objections and defeat them by turning skeptics into ecstatic new advocates
- Excellent organization and time-management skills
Relationship Management & Emotional Intelligence
- Ability to build strategic relationships
- High level of empathy - it’s important for our AEs to be a good person to peers and prospects
- Highly collaborative - prioritizing ‘we’ and not focusing on ‘me’
Technical Skills
- Advanced knowledge of Microsoft Office Suite (Word, PowerPoint, Excel)
- Advanced knowledge of CRM software (Hubsot or Salesforce preferred)
- Experience with Cadence Management software (SalesLoft, Outreach, etc.) preferred
What We Offer
- Group Health and Wellness (Medical, Dental, and Vision)
- Health Savings Account (HSA)
- Educational Assistance
- Voluntary plans, including critical illness, accident, and hospitalization
- 401k plan with Company Match and Roth contributions with immediate vesting
- Pet Insurance, discounted legal services, employee discount programs, and more….
In alignment with our core values to be inclusive and meaningful change for the better of our team, Harte Hanks is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer.
Harte Hanks Austin, Texas, USA Office
2800 Wells Branch Pkwy, Austin, TX, United States, 78728
Harte Hanks Wells Branch, Texas, USA Office
Wells Branch, United States
Similar Jobs
.png)
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Retain and grow a multi-million-dollar SMB client base by addressing customer concerns, reducing churn, increasing product adoption, and identifying expansion opportunities. Serve as a trusted advisor, negotiate solutions, manage revenue pipelines, and collaborate with Sales, Support, Product, and Analytics teams to improve retention strategies and customer outcomes.
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Own and grow a Manhattan Beach sales territory through predominantly field-based prospecting, business visits, networking, partnerships, product demonstrations, and full-cycle closing. Build pipeline, sell Square’s software and hardware ecosystem to local businesses, maintain accurate Salesforce records and forecasts, support onboarding, develop referrals, and consistently exceed sales quotas across restaurant, retail, and service verticals.
Top Skills:
Payment Processing SoftwareSalesforceSquare Software And Hardware
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Own a South Jersey territory through primarily in-person field sales. Generate pipeline via business visits, networking, events, partnerships, and cold outreach; conduct product demonstrations; close full-cycle deals; build seller relationships; support onboarding; maintain Salesforce activity and forecasts; develop vertical expertise; and consistently exceed sales quotas.
Top Skills:
Loyalty TechnologyPayment Processing TechnologyPayroll TechnologySalesforceTime Management Technology
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
