Leads internal teams and contractors, manages daily operations and performance, oversees growth and marketing initiatives, and drives user acquisition, engagement, and platform expansion. Partners with the founder to execute business priorities, improve operational efficiency, and increase team accountability and productivity. The role also supports expansion of an international mental health provider network and requires startup or scaling-platform experience.
MindFriend | HealthTech & Mental Health | Full-Time
MindFriend is a growing international mental health technology platform. We are looking for an experienced Operations & Growth Manager to oversee our team, manage daily operations, and drive business growth.
Key Responsibilities- Lead, supervise, and coordinate internal teams and external contractors.
- Manage daily operations, workflows, deadlines, and performance.
- Oversee marketing activities, campaigns, and growth initiatives.
- Develop and execute strategies for user acquisition, engagement, and platform growth.
- Support the expansion of our international network of psychologists, psychiatrists, and therapists.
- Work closely with the founder to translate business priorities into measurable results.
- Improve operational efficiency, accountability, and team productivity.
RequirementsRequirements
- 7+ years of experience in operations, business management, or growth leadership.
- Proven experience managing teams and delivering results.
- Strong understanding of digital marketing, growth strategies, and customer acquisition.
- Experience in HealthTech, mental health, digital health, or healthcare platforms preferred.
- Commercial mindset, strong organisational skills, and ability to work independently.
- Experience working in startups or scaling digital platforms is highly desirable.
We are looking for a hands-on operational leader, not solely a marketing specialist. The ideal candidate combines people management, operational execution, and business growth expertise.
Benefits
Salary + Employee equity
Similar Jobs
Cloud • Security • Software • Cybersecurity • Automation
Drive enterprise sales growth across the Northeast by managing strategic accounts, generating pipeline, developing account plans, and leading complex B2B software sales cycles. Build C-level relationships, coordinate technical and customer success teams, guide customers through DevSecOps transformations, negotiate agreements, support implementation, forecast performance, and identify expansion opportunities. The role requires consultative selling, partner collaboration, market knowledge, and effective stakeholder communication within a remote team.
Top Skills:
DevsecopsGitlabSalesforce
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Manage complex commercial energy claims from initial notice through resolution, including coverage analysis, liability assessment, reserves, settlements, and litigation. Oversee defense counsel, experts, investigations, discovery, and multi-party catastrophic-loss matters. Collaborate with legal, underwriting, reinsurance, and technical teams; advise leadership on coverage and claims strategy; authorize payments and denials; mentor claims examiners; and support process-improvement initiatives.
Artificial Intelligence • Fintech • Software • Travel
Leads Engine’s global travel and spend support operation across lodging, flights, cars, and Engine X. Owns service levels, quality, customer satisfaction, cost efficiency, escalations, Customer Advocacy, BPO relationships, and 24/7 operational coverage. Partners with Product and Engineering on automation and tooling, manages senior leaders, improves processes using operational data, and develops premium support programs and future operations leaders.
Top Skills:
Ai-Assisted SupportQuality Management SystemsSalesforce Service CloudWorkforce Management Platforms
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center



