Why We Need You:
As a Sales Enablement and Partnerships Manager, you’ll be responsible for standardizing how we onboard and ramp new hires, while providing our sales teams with the tools, resources, skills, and knowledge necessary to decrease ramp times and improve overall effectiveness demonstrating differentiated value to our customers. You will also manage our Senior Partner Manager. This role is a critical element working alongside leadership to build out a world-class onboarding and enablement experience.
We know there’s no such thing as a “perfect" candidate - We encourage you to apply even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.
What You’ll Do:
- Manage a Senior Partner Manager and aid in running the partnerships program at mabl, stepping in to meet with partners and customers. This includes
- Soliciting and engaging with new potential partners
- Training partners
- Partner forecasting and pipeline progression
- Partner Services scoping and delivery
- Lead onboarding end-to-end to include strategy, content design, content build, testing, launch, delivery, and reporting for the onboarding and continuous learning training needs
- Conduct specific Enablement sessions for
- Sales
- Customer Success
- Presales
- Identify training, developmental, and support needs by conducting analysis and evaluating performance data
- Develop and motivate team members to achieve their highest potential, and act as a mentor for all sales team members
- Cross-functional collaboration to identify, develop, and improve onboarding and continued learning content
- Problem-solving and scaling of the enablement program as the company grows
- Understand and effectively teach Champion-based selling methodology
- Infusing the onboarding and overall enablement program with new material as new partnerships, product offerings, and GTM strategy expands to be sure the content is always relevant and up-to-date
- Track enablement metrics and utilize the data-driven insights to adapt the program as necessary while also staying informed on cutting-edge tools and technology that may be leveraged to improve ramp-time and new hire productivity
What You’ll Bring to the Table
- The successful candidate will have a background in training, along with a background in sales and/or customer-centric account management
- Experience in selling with and through partners, and building and operating a partner program
- Experience training or teaching others, preferably within a remote environment
- Experience managing a program or initiative
- Experience developing new sales onboarding programs, role-plays, online learning, etc.
- Attention to detail and able to effectively manage small moving parts
- Energetic and personable
- Collaboration skills and ability to proactively engage cross-functionally. This includes:
- Marketing
- Product Management and Product Marketing
- Customer Success
- Sales
- Strong interpersonal skills, ability to convey and relate ideas and solution to others
- Ability to learn and adapt in a fast-paced environment
- We embrace hybrid and remote work across the US and around the world!
- We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states.
- Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible.
- Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations.
- We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award.
- We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks.
- We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award!
Top Skills
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