Provides onsite help desk and account administration support, including application and network access assignments, password resets, account deletion and disabling, privileged access management, and account cleanup. Supports users through phone, messaging, and in-person interactions. Assists with endpoint deployment, new device configuration and delivery, e-recycling preparation, and ITSM operations.
- Client is seeking a Help Desk Contractor to join our team.
- Assign rights to applications.
- Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-based drives. This may also include cloud services.
- Password resets on current users across multiple applications, including but not limited to Active Directory accounts, email accounts, remote access, and internal applications.
- Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging platforms, or phone calls.
- Deletion and disabling of users.
- Regularly scheduled cleanup of accounts.
- Remediation of issues related to user accounts.
- Management of secondary accounts and privileged access accounts.
- Solid technical background with service desk and desktop support
- Basic understanding of the operations of the Active Directory.
- Basic understanding and operations of Outlook.
- Should be able to impact day one of this project.
- Basic endpoint deployment knowledge.
- Configuration of new device procurements
- eliveries of new procurements
- E-Recycling preparation for salvaged County material, including the movement, compiling, and processing of equipment
- Basic understanding of and operation of ITSM
Similar Jobs
eCommerce • Healthtech • Kids + Family • Retail • Social Media
Own Babylist’s global compensation strategy, including executive compensation, equity programs, job architecture, market pricing, pay equity, incentives, and annual compensation cycles. Lead compensation analytics, governance, compliance, budgeting, and executive committee materials. Partner with Finance, Legal, Payroll, HR, and business leaders while advising on pay decisions and workforce planning. Build and develop the compensation team, communicate programs company-wide, and redesign equity strategy as the company prepares for potential IPO growth.
Top Skills:
AIChatgptClaude
Fintech
Supports venture capital clients by ingesting, transforming, mapping, and verifying portfolio financial data from Excel, PDFs, CSVs, and other sources. Improves AI agent workflows, prompt design, and automation protocols while collaborating with Customer Success, Product Support, engineering, product, and operations. Provides customer support and helps scale accurate, efficient data-processing workflows.
Top Skills:
AIExcelGoogle SheetsLlms
Big Data • Fintech • Mobile • Payments • Financial Services
Staff Software Engineer responsible for technical strategy, architecture, and development of web and mobile authentication experiences. Leads major technical initiatives, partners with product, design, and analytics, improves reliability and operational readiness, establishes engineering standards, and mentors team members. Requires extensive experience building web applications with React or Vue, proficiency in JavaScript or TypeScript, strong system architecture and communication skills, and a related degree or equivalent experience.
Top Skills:
JavaScriptReactTypescriptVue
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
