Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, and Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title—nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

The Role

We are looking for an experienced candidate who can assist the payroll team in global payroll processing and payroll accounting. As Medallia continues its growth trajectory at nearly 1,900 employees, the payroll team is needing an additional set of hands to make payroll processing seamless across our varied global timelines, as well as partner with the Sr. Payroll Global Payroll Manager on payroll accounting during its monthly, quarter and year end needs. We are in search of a candidate who has the ability to quickly integrate and hit the ground running in this fast paced payroll environment.

Responsibilities

• Process monthly and semi-monthly payrolls across 19+ countries worldwide
• Process international payrolls in EMEA, APAC and LATAM regions, knowing country specific nuances and rules when processing payroll in order to ensure compliance
• Serve as a backup for the team handling ad-hoc questions and pitching in around monthly and year end US payroll processing
• Support stock reporting and tax requirements in different countries with knowledge of RSU, NQuals, ISO, ESPP) as applied to payroll compensation
• Ensure compliance with all corporate and country specific policies and procedures
• Assist the team in partnering with our Accounting, Tax and FP&A teams during its monthly, quarterly and year end activities
• Participate in payroll related audits like 401(k), worker’s compensation and financial audits
• Partner and manage our various payroll vendors across the world
• Assist the team in providing excellent payroll support by addressing requests, queries and concerns from Medallians, internal partner cross functional teams as well as our payroll vendors worldwide

About You

• You are well organized, data-driven and comfortable managing multiple projects and stakeholders at once.
• You are a true team player who can easily partner with the team and other functions across the company.
• You have set up new country jurisdictions related to entity or rep office creation and are able to follow through on withholding tax and registration requirements in-country.
• You are a self-starter who can be independent who is capable of driving business results without significant supervision.
• You want to partner with the Senior Manager to improve and scale our global payroll processes and services.
• You maintain confidentiality and discretion of payroll information.

Minimum Qualifications

• 8 years’ total work experience processing payroll in the US, EMEA, APAC and LATAM
• Ability to handle international payroll processing through inputs or through a platform where applicable
• Ability to deliver accurate and on-time payroll
• Flexible to time zone differences during input submission deadlines to our payroll vendors worldwide
• Strong communication, analytical, and problem solving skills
• Experience using Paylocity and Workday HRIS
• Proficiency in Microsoft and Google Suite apps
• Proficiency in Excel functions like vlookups and pivot tables
• Hands on experience in Netsuite, especially posting entries
• Bachelor’s degree in Business Administration, Accounting or Finance

Preferred Qualifications

• Global Payroll - Knowledge and hands on experience in country payroll processing. Specific experience in UK, France, Germany, Mexico, Australia, Argentina and Canada to name a few
• Accounting - Able to create payroll journal entries, reconcile payroll related accounts and assist the team in partnering with other teams to analyze flux on payroll accounts
• Knowledge of Expatriate and Mobility payrolls.

At Medallia, we don’t just accept difference—we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.

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