Human Resources Administrator

Position Summary

The Human Resources Administrator serves as a key member of the Human Resources and People & Culture team, providing advanced administrative, operational, and compliance support across the employee lifecycle. This position is responsible for administering HR processes, maintaining employee records, supporting compliance initiatives, coordinating workforce-related activities, and delivering accurate HR reporting and analytics.

The HR Administrator works closely with HR Business Partners, Payroll, Operations, and leadership teams to ensure efficient HR operations, regulatory compliance, and a positive employee experience.

Essential Duties and Responsibilities

HR Administration & Employee Records

• Administer day-to-day HR operations and provide comprehensive support to the Human Resources and People & Culture team.
• Maintain employee records, HR databases, and personnel files, ensuring accuracy, completeness, and confidentiality.
• Serve as the primary administrator for digital HR filing systems, including document management and records retention in accordance with organizational policies and legal requirements.
• Coordinate the maintenance and distribution of HR policies, procedures, forms, and related documentation.
• Process and respond to employment verification requests accurately and within established timelines.
• Prepare HR correspondence, reports, presentations, and employee-related documentation as needed.
• Serve as a resource for employees regarding HR processes, procedures, and general inquiries.

Employee Lifecycle Administration

• Support onboarding activities by coordinating new hire documentation, system access, employee records, and orientation logistics.
• Partner with Onboarding Specialists and hiring managers to facilitate a seamless onboarding experience.
• Administer offboarding processes, including documentation, exit interview tracking, and separation records management.
• Ensure employee status changes, transfers, promotions, and terminations are accurately documented and processed.

HR Reporting, Analytics & Payroll Support

• Prepare and submit biweekly payroll-related reports, ensuring data accuracy and adherence to established deadlines.
• Generate, analyze, and maintain HR reports, dashboards, metrics, and workforce data to support organizational decision-making.
• Conduct routine audits of HR and payroll data to ensure accuracy and compliance.
• Assist with workforce planning, turnover reporting, compliance reporting, and other HR analytics initiatives.
• Support HRIS data integrity and provide recommendations for process improvements based on reporting trends.

Compliance & Employee Relations Support

• Monitor and administer unemployment claims, including reviewing, preparing, and submitting responses to the Texas Workforce Commission (TWC).
• Coordinate documentation and scheduling related to TWC hearings in partnership with HR Business Partners.
• Maintain compliance with federal, state, and local employment laws and organizational policies.
• Assist with HR audits, compliance reviews, and recordkeeping requirements.
• Support employee relations matters through documentation, tracking, and administrative coordination while maintaining confidentiality.

HR Projects & Process Improvement

• Participate in HR projects, initiatives, and cross-functional efforts that support organizational goals.
• Identify opportunities to improve HR processes, workflows, and employee service delivery.
• Assist with HR system implementations, upgrades, testing, and process documentation.
• Support initiatives focused on employee engagement, retention, compliance, and organizational effectiveness.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Required Skills & Qualifications 

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• Minimum of 2–4 years of progressive experience in Human Resources, HR administration, or a related support role.
• Experience administering HRIS systems and supporting payroll processes preferred.
• Experience generating reports, analyzing workforce data, and maintaining data integrity.
• Experience supporting compliance activities and employee lifecycle processes preferred.
• Knowledge, Skills & Abilities
• Strong knowledge of HR administration, employment practices, and HR operations.
• Understanding of federal, state, and local employment laws and regulations.
• Exceptional organizational skills with strong attention to detail and accuracy.
• Ability to manage confidential and sensitive information with discretion and professionalism.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Experience working with HRIS platforms and reporting tools.
• Ability to manage multiple priorities, meet deadlines, and adapt in a dynamic environment.
• Strong customer service orientation and ability to build effective working relationships across all levels of the organization.

Additional Requirements

• Valid driver’s license required.
• Ability and willingness to travel occasionally between Goodwill work sites as needed.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to 15 pounds at times.
• While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear. 
• The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

Equal Employment Opportunity Statement:

Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

Background Check Requirement:

Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.