Human Resources Business Partner

A FirstCall Mechanical Company

HUMAN RESOURCES BUSINESS PARTNER 

Location: Austin, TX

WHO IS FIRSTCALL MECHANICAL?

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well.  We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

BENEFITS OVERVIEW 

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:  

• Competitive Weekly Pay 
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans) 
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability 
• Time-Off & Holidays - Up to 4 weeks of paid time off, 9 Paid Holidays + Veterans Day for Veterans 
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program 
• Generous Referral Bonus of $2,500 per referral 
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances

POSITION OVERVIEW

We are currently seeking a Human Resources Business Partner to join our rapidly growing team in Austin, Texas. The ideal candidate will partner with operational leaders at all levels of the organization to support the achievement of company goals and objectives across a geographic region.

The HRBP is responsible for proactive talent planning, acquisition, and management alongside their business partners, including employee relations and policy and program administration. They will also participate in various projects as needed to support ongoing organizational development, training, and other growth initiatives.

JOB RESPONSIBILITIES

• Provides day-to-day coaching to leadership on a variety of talent management activities and initiatives including employee relations issues, policy interpretation and application, talent management, and organizational alignment
• Conducts ongoing supply and demand analysis for business partners on current and future skill needs and works with recruiting resources to design talent acquisition strategies to meet those needs
• Leads talent acquisition for assigned region, in collaboration with the hiring manager and recruiting resources. Participates in the screening and interviewing process. Makes referrals to the hiring manager and resolves screening issues. Handles compensation negotiations
• Actively participates in recruitment campaigns, job fairs, college relations programs, general networking, etc. to ensure a robust candidate pipeline, as needed. Champions the employee referral program
• Works collaboratively with Recruiters and onboarding staff to ensure efficient and effective hiring and onboarding activities
• Analyzes trends and metrics in partnership with HR peers to develop proactive talent acquisition and talent management solutions
• Supports employee development programs including performance management, training, and continuing education program adoption
• Supports the HR Operations Team in the administration of benefits and total rewards programs, working collaboratively with management and HR for effectiveness in program adoption
• Actively support new company integration activities in the region including employee onboarding, key talent identification, internal communications and other talent development and retention initiatives
• All other duties assigned

ACCOUNTABILITIES

• Organizational health metrics, as identified
• Employee staffing, development and retention
• Employee program adoption
• Manager effectiveness

ORGANIZATIONAL ALIGNMENT

This position reports directly to the CHRO

QUALIFICATIONS

• Bachelor's degree in human resources, business management, or a related discipline, or equivalent years of experience in an HRBP role
• At least 5-7 years of human resources generalist or HRBP experience in a multi-site support environment, preferred
• Experience in the mechanical services or critical systems industries such as HVAC, elevators, security, data centers, preferred.
• HR operations and talent acquisition experience, a plus
• Previous high-growth company experience, a plus
• Highly organized, effective prioritization skills
• Proven acuity in MS Office suite/Teams, HRIS platform/database management experience, ATS platform experience
• Foundational knowledge of HR principles and practices, employment law & multi-state compliance requirements
• Ability to travel frequently to multiple sites, up to 50% via automobile and air, required. Must have a valid driver’s license and pass an MVR and background screen at time of hire and annually.

BEHAVIORAL PROFILE

Relational – Approachable. Strong interpersonal skills including the demonstrated ability to develop quick rapport, listen and communicate effectively at all levels of the organization, communicating both in writing and verbally.

Problem solver - Proven ability to effectively coach employees and management through complex, difficult issues toward a positive resolution. Creative and innovative in finding solutions.

Decisive and action-oriented – Understands how to gather the facts and make decisions quickly; pivoting as necessary to achieve the best possible outcome. Does not let perfection stand in the way of progress.

Competent - Demonstrates confidence in decision making and in knowledge of the HR body of work. Ability to effectively research and determine best practices as needed. Discerning in which battles are meant to be fought.

Fearless - Ability to work independently and thrive in an ambiguous and rapidly changing environment, unafraid to take risks to do the right thing with management and employees.

Team oriented – Willingness and ability to step in to cover team deliverables when needed, taking on new responsibilities in order to support the overarching goals and objectives of the team.

High integrity, ethical – Operates with the utmost discretion, handling confidential information appropriately, utilizing good judgement before acting. Thoughtful.

Work Environment and Conditions - Normal office environment (flexible hybrid environment), ability to sit, stand, walk, see and hear, and operate office equipment. Occasional outdoor environmental exposure. High travel required.

Ability to work overtime when project demands.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

FirstCall does not accept unsolicited resumes, employment applications or inquiries from recruiters, employment agencies or individual job seekers. Applicants who are selected to proceed to the next stage of FirstCall’s process will be contacted directly by a member of our team. Please note that we are unable to provide individual feedback to all applicants. Applications will stay active in our system for 60 days, and after 60 days applicants will need to reapply for the role.