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Develops and enforces hotel hygiene, cleanliness, health, and safety protocols. Leads and trains hygiene staff, applies cleaning procedures and equipment knowledge, monitors quality standards, manages hygiene supplies and budgets, and resolves sanitation concerns. The role requires hospitality hygiene management experience, English proficiency, and a bachelor's degree in computer science, information technology, or a related field, plus relevant certifications.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will develop and implement hygiene protocols and procedures to ensure all areas of the hotel meet the highest standards of cleanliness and hygiene and comply with health and safety regulations. As a Hygiene Manager, you’re not just ensuring cleanliness and hygiene – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Strategic Planning & Compliance: Develop hygiene policies and ensure adherence to health, safety, and regulatory standards.
- Team Leadership & Training: Lead the hygiene team and provide ongoing training to maintain performance and standards.
- Cleaning Expertise: Apply knowledge of cleaning procedures, chemicals, and equipment to ensure effective practices.
- Quality Assurance: Monitor cleanliness and hygiene levels, implementing quality control measures across all areas.
- Budget & Resource Management: Oversee hygiene supply budgets and ensure efficient use of resources.
- Issue Resolution: Address hygiene-related concerns promptly to maintain a safe and sanitary environment.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA, Cisco, Microsoft).
- Manager: Minimum of 3 years in a hygiene management role, preferably in the hospitality industry.
- Assistant Manager: Minimum of 2-3 years in hygiene roles within the hospitality industry, with a preference for supervisory or management positions
- Supervisor: 2-3 years of experience in hygiene roles within the hospitality industry.
- Excellent reading, writing, and oral proficiency in the English language.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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