Industry & Account Manager

In this role, you will have the opportunity to develop, implement and manage the account strategy with a focus on growth, profitability and customer satisfaction in the Semiconductor Market for end users such as Micron, Intel, and Texas Instruments. You will coordinate the sales activities and manage resolution of specific customer problems. Reporting to the Head of Industry and Account Management, you will work directly with front-end sales, service and ABB’s channel partners on bidding strategy, product positioning and overall pursuit of business growth opportunities. You will join a high-performance account management team with the collective passion and high energy to deliver the division growth plan according to market needs, division strategy and targets.

The work model for the role is: Hybrid with 25-50% Travel Required and a home location in the U.S. #LI-Hybrid
Your role and responsibilities: 

• Develop both short- and long-term strategic growth and business plans in close collaboration with Front End Sales (FES) and service that drive and support long-term profitable growth, tracking and reporting performance metrics within the SalesForce (SFDC) tool.  Key accounts specifically in the Semiconductor market.

• Defines and proposes sales targets and growth margins for the account and ensures their achievement with a structured follow up process.

• Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Proposes recovery plans in case of potential order shortfalls.

• Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates and conducts customer negotiations.

• Develops, maintains and shares detailed knowledge of the customers’ business strategy, purchasing behavior, organization, decision makers customer business drivers, economic trends, and

  competition.

• Sells products/solutions/services to customers, focusing on volume, mix and profitability targets for the semiconductor market.

• Monitors competitors’ activity with each account and ensures that appropriate response strategies are formulated and implemented.

• Creates added value for the customer and ABB by ensuring a coordinated sales approach (e.g. frame agreements). Communicates details in accordance with ABB supply, offering and strategy.

• Coordinates the use of internal or external resources (e.g. technical, advertising, and marketing) to provide value added services to accounts.

Qualifications for the role: 

• Bachelors Degree in a Technical and or business discipline, with 5+ years of experience is required

• Highly self directed, single contributor with demonstrated relentless sales pursuit mentality is required

• Leadership experience in sales, engineering and operational projects is preferred

• Product knowledge with process and analytical and instrumentation equipment is a significant plus, specifically in the semi-con industry

• Experience in strategic and operational planning

• Ability to anticipate customer needs and market trends

• Strong, well developed verbal communication, influencing, coaching and leadership skills

• Willingness to travel up to 25%-50% travel domestically is required

• Candidates must already have a work authorization that would permit them to work for ABB in the US.

What's in it for you  

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger