Sr. Engineering Manager, Infrastructure

What You'll Do:

• Leadership & People Management
• Manage, grow, and mentor Infrastructure, Security, and IT team members; provide regular coaching, feedback, and career development.
• Become an expert on our infrastructure, security tooling, and IT environment and provide technical guidance to the team.
• Foster an engineering culture of teamwork, accountability, high standards, and continuous improvement.


• Infrastructure, DevOps & Reliability
• Own and evolve our AWS-based cloud infrastructure and deployment pipelines to support secure, reliable, and scalable applications.
• Partner with product engineering teams to build and maintain CI/CD pipelines (e.g., GitLab, Docker) and platform capabilities that improve the ease of writing, testing, and deploying code.
• Drive adoption of infrastructure-as-code (e.g., Terraform) and configuration management best practices.
• Define and track SLOs/SLIs for key infrastructure services and collaborate with teams on reliability and performance improvements.


• Security Engineering & Compliance
• Lead a small Security Engineering function focused on threat detection, incident response, and security automation, while still contributing directly to high-impact technical work.
• Implement and maintain security controls across cloud, network, endpoint, and application layers; build automated guardrails into our platform and CI/CD pipelines.
• Deploy, tune, and support security tooling such as SIEM, EDR, vulnerability management, and secrets management platforms; leverage an “AI-first” mindset where appropriate to improve detection and response.
• Design and refine incident response processes and playbooks; coordinate cross-functional response with Legal, Privacy, Compliance, and Communications when needed.
• Support HIPAA, SOC 2, and HITRUST compliance efforts by documenting and monitoring security practices in partnership with Compliance and Privacy.


• IT Operations & Service Management
• Lead the IT help desk and systems administration function, ensuring responsive, high-quality support for employees and enforcing clear SLAs.
• Own end-to-end onboarding and offboarding workflows, including device management, identity and access provisioning/de-provisioning, and data protection.
• Establish and maintain standards for endpoint management, patching, asset tracking, and collaboration tools.
• Partner with HR, Finance, and department leaders to ensure IT processes support the full employee lifecycle and maintain least-privilege access.


• Strategy, Roadmapping & Collaboration
• Build and maintain an integrated roadmap spanning infrastructure, security, and IT to support business growth and engineering productivity.
• Collaborate with senior leaders to assess near-term and long-term infrastructure and security needs, and make pragmatic tradeoffs between risk, speed, and cost.
• Regularly communicate priorities, risks, and progress to stakeholders across Engineering, Security, Compliance, and Operations.

Who You Are:

• You are comfortable managing both people and platforms: you can drive strategy while getting hands-on in the systems and tools your teams own.
• You naturally collaborate across engineering, IT, compliance, and business teams, and can tailor your communication to technical and non-technical audiences.
• You’re energized by environments where there’s more to do than time allows, and you’re adept at prioritizing and delegating.
• You are passionate about security and privacy and see them as enablers for the business, not just constraints.
• You care deeply about mentoring and growing engineers and IT professionals, and you model ownership and follow-through.

What You've Done

• 7+ years of experience in Infrastructure, DevOps, Security Engineering, or related roles, including 3+ years of people management (engineering and/or IT).
• BS in Computer Science, Engineering, Information Systems, or equivalent practical experience.
• Hands-on experience operating secure, cloud-based infrastructure (AWS strongly preferred) and modern DevOps practices (CI/CD, containerization, infrastructure-as-code).
• Experience with security frameworks and certifications such as HITRUST, SOC 2, HIPAA, NIST, and/or ISO.
• Familiarity with authentication and authorization technologies (SSO/SAML, OAuth, OpenID Connect) and Zero Trust concepts.
• Experience with IT operations and service management (help desk tooling, asset management, endpoint management, identity & access management).
• Strong technical background with one or more programming/scripting languages (e.g., Python, Bash, Golang, Ruby) used for automation and tooling.
• Proven ability to influence and inspire cross-functional teams to adopt best practices around security, reliability, and operational excellence.
• Relevant certifications are a plus (e.g., AWS Security Specialty, CISSP, Security+, AWS Cloud Practitioner, Azure Fundamentals, etc.).