JPMorganChase Logo

JPMorganChase

Infrastructure Engineer III - Site Reliability

Posted 5 Days Ago
Be an Early Applicant
Hybrid
Plano, TX
Mid level
Hybrid
Plano, TX
Mid level
Supports and improves infrastructure and applications operating at scale, ensuring end-to-end monitoring, capacity management, resilience, and performance. Partners with application and infrastructure teams to identify and remediate capacity risks, supports cloud migrations across public and private environments, and applies automation, scripting, infrastructure-as-code, CI/CD, and observability practices. The role also resolves technical issues, drives meetings, and makes decisions across multiple technologies and applications.
The summary above was generated by AI

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase within the CTC, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
 

Job responsibilities

  • Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
  • Resolves most nuances and determines appropriate escalation path
  • Executes conventional approaches to build or break down technical problems
  • Drives the daily activities supporting the standard capacity process applications
  • Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
  • Considers upstream/downstream data and systems or technical implications
  • Accountable for making significant decisions for a project consisting of multiple technologies and applications
  • Adds to team culture of diversity, equity, inclusion, and respect

 

Required qualifications, capabilities, and skills

  • Obtain 3 plus years of experience working on support of products / infrastructure 
  • Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
  • Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
  • Strong communications skills, verbal, written, ability to drive meetings and knowledge sharing sessions to teams 
  • Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
  • Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
  • Knowledge and hands on experience with tools like (Jira, Confluence, ServiceNow, Netcool)

Preferred qualifications, capabilities, and skills

  • Hands on experience with AWS / Azure / GCP or other cloud environments
  • Hands on experience with Terraform or other infrastructure as code technologies
  • Hands on experience with CI/CD pipelines
  • Hands on experience with Github and code reviews
  • Hands on experience with DevOps using Python, scripting for automation
  • Knowledge of Observability tools like (Grafana, Dynatrace, Apica, Splunk, etc)
  • Cloud certifications on AWS / Azure / GCP
  • Knowledge of Sight Reliability Engineering best practices
 

 
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Similar Jobs

10 Minutes Ago
Hybrid
Austin, TX, USA
Junior
Junior
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead the full B2B sales cycle for Airwallex’s fintech platform, from prospecting through negotiation, closing, and initial customer ramp. Serve SME and growth customers across ecommerce, SaaS, professional services, and technology-enabled businesses. Generate pipeline, exceed revenue targets, provide consultative and technical solutions, negotiate commercial agreements, collaborate with internal teams, represent the company at events, and improve scalable sales processes.
Top Skills: Billing SystemsCrm SystemsCross-Border PaymentsPayments AcceptanceSales Enablement ToolsSalesforceSpend Management Platforms
16 Minutes Ago
Easy Apply
Remote or Hybrid
United States
Easy Apply
79K-120K Annually
Mid level
79K-120K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Own end-to-end sales operations workstreams supporting Enterprise Account Executives. Analyze sales data, build dashboards and KPIs, improve intake and pipeline processes, and recommend solutions that increase seller effectiveness, revenue, and profitability. Collaborate with Sales Operations, Deal Desk, Finance, Legal, Sales Strategy, and GTM Systems stakeholders. Use AI and automation to streamline workflows and present findings to senior leaders.
Top Skills: Artificial IntelligenceAutomationLead-To-Cash SystemsSalesforce CpqSalesforce
32 Minutes Ago
Hybrid
Austin, TX, USA
198K-268K Annually
Senior level
198K-268K Annually
Senior level
Artificial Intelligence • Internet of Things • Semiconductor
The Senior/Staff Design Verification Engineer will be responsible for design verification in coherent interconnects. Specific responsibilities are not detailed, but expertise in this area is expected.

What you need to know about the Austin Tech Scene

Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.

Key Facts About Austin Tech

  • Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
  • Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
  • Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
  • Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account