Retains and expands sales for assigned residential, commercial, and construction programs through inbound and outbound calling. Responsibilities include prospecting, closing sales, meeting revenue goals, preparing proposals and contracts, managing customer account documentation, entering CRM data, auditing service agreements, and serving as a liaison between customers and internal departments.
Job Summary & Responsibilities
JOB SUMMARY
The Inside Sales Representative is responsible for retaining and expanding sales of assigned programs including residential, commercial or construction and for building new relationships using inbound and outbound calling programs.
CORE RESPONSIBILITIES
- Meet monthly revenue goals.
- Prospect and close inbound and outbound phone sales.
- Draft sales contracts and complete the required documents for new customer accounts.
- Prepare customer proposals.
- Enter customer data into the customer relationship management system
- Audit service agreements and obtain approvals.
- Serve as the customer’s liaison with other departments.
- Attend sales meetings.
- Respond to customer voicemails, emails and other communications in a timely manner.
- Other duties as assigned.
REQUIRED SKILLS & QUALIFICATIONS
- High school diploma or its equivalent
- At least one year of sales or customer service experience
- Must exhibit a professional appearance and telephone demeanor
- Basic proficiency in the use of Microsoft Office Suite products – e.g. Excel, Word, Outlook
- Must demonstrate strong verbal and written communication skills
- Must be detail-oriented, demonstrate a strong work ethic and be willing to adapt to change
- Strong organizational skills and multi-tasking abilities
- Demonstrated ability to think analytically and problem-solve
- Must be able to work well with internal customers at all levels of the company
PREFERRED SKILLS & QUALIFICATIONS
- College degree
- Experience using CRM software
- Record of sales excellence
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What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
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