The Inside Sales Representative will sell access control solutions, manage customer relationships, and support sales processes, primarily via phone and email.
Position: Inside Sales Representative
Location: Austin, Texas
Move Security Forward with Acre
Are you passionate about transforming the future of security? Do you thrive in a collaborative, innovative environment where your contributions drive real impact? If so, Acre Security is the place for you. Join us in making the world a safer place — one innovation at a time.
About Acre
At Acre, we're not just building security solutions — we’re empowering security professionals to adapt and thrive in a rapidly changing world. Since our inception in 2012, Acre has been at the forefront of innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organisations in over 25 countries, delivering smarter, more adaptable, and easier-to-use security technologies that protect what matters most.
Your Impact
We’re looking for a talented Inside Sales Representative to join our Sales team. In this role, you will:
What You’ll Do
In addition to the above, your key responsibilities will include:
What You'll Bring
To succeed in this role, you'll need:
What’s in It for You
We strive to do more than just match your ambitions — when you join Acre, you’ll have access to a range of exciting opportunities:
Join the Future of Security
At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you.
Acre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Austin, Texas
Move Security Forward with Acre
Are you passionate about transforming the future of security? Do you thrive in a collaborative, innovative environment where your contributions drive real impact? If so, Acre Security is the place for you. Join us in making the world a safer place — one innovation at a time.
About Acre
At Acre, we're not just building security solutions — we’re empowering security professionals to adapt and thrive in a rapidly changing world. Since our inception in 2012, Acre has been at the forefront of innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organisations in over 25 countries, delivering smarter, more adaptable, and easier-to-use security technologies that protect what matters most.
Your Impact
We’re looking for a talented Inside Sales Representative to join our Sales team. In this role, you will:
- Sell Acre Security’s access control solutions to business and industrial customers via phone and email.
- Support and grow our established dealer base in close partnership with Regional Sales Managers (RSMs).
- Drive revenue by qualifying leads, converting inbound enquiries, and supporting quoting and order processes.
What You’ll Do
In addition to the above, your key responsibilities will include:
- Compile and maintain lists of prospective customers using sources such as trade shows, inbound enquiries, aged leads, dealers, resellers, business directories, and online research.
- Make outbound follow-up calls and emails to potential and existing customers to qualify leads and coordinate with RSMs to sell products and services.
- Handle inbound sales enquiries, including quoting and converting leads into sales.
- Build and maintain strong customer and dealer relationships alongside RSMs.
- Accurately enter, update, and maintain customer, dealer, and sales activity data in Salesforce CRM.
- Support RSMs with account and opportunity management activities, including campaigns, activity tracking, working with third-party vendors, and new customer onboarding.
- Participate in sales activities such as quoting, order tracking, and general problem-solving to support overall business success.
- Maintain clear, timely, and professional communication internally and externally.
- Assist RSMs with keeping pipeline and account activity data current and up to date.
- Develop knowledge of Acre Security business units to better support customers across our portfolio.
What You'll Bring
To succeed in this role, you'll need:
- Bachelor’s degree in Business, Marketing, or a related field.
- Three years of relevant experience preferred.
- Strong written and verbal communication skills, with the ability to read, analyse and interpret business/technical information and respond to customer and stakeholder questions.
- Solid numerical skills (e.g., fractions, percentages, ratios, proportions) to support quoting and sales activity.
- Strong problem-solving and reasoning ability to interpret technical information and resolve customer issues.
- Advanced computer skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint) and Salesforce CRM.
- NetSuite experience (preferred, not required).
- Experience supporting dealer or reseller sales models.
- Experience in access control, security technology, or a related industry.
What’s in It for You
We strive to do more than just match your ambitions — when you join Acre, you’ll have access to a range of exciting opportunities:
- Be part of a disruptor – Help move security forward with a company that challenges the status quo and redefines industry standards.
- Learn from industry leaders – Work alongside experts and innovators driving real change in security technology.
- Drive meaningful impact – Your work will directly contribute to pioneering security technologies that protect businesses and communities worldwide.
- Advance your career – Access professional development opportunities, including training programs, mentorship, and industry events.
- Enjoy competitive rewards – We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program that reflects your contributions.
Join the Future of Security
At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you.
Acre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
Excel
Microsoft Office (Outlook
Powerpoint)
Salesforce CRM
Word
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