Manage internet leads and inbound sales inquiries, conduct daily outbound calls, emails, and texts, follow up with unsold prospects in the CRM, and convert digital and phone leads into showroom appointments. Maintain Chevrolet product and incentive knowledge while providing professional customer communication and supporting the sales team. Previous sales, internet sales, BDC, or call center experience is preferred, but training is available for motivated candidates.
At Henna Chevrolet, we are a family-owned and operated dealership experiencing explosive growth. Because we treat our people like family, our employees tend to stay and build long, rewarding careers here. Our digital footprint is expanding rapidly, and we need driven, highly organized Internet Sales Representatives to be the first point of contact for our online customers. This role is the tip of the spear for our dealership. You will be responsible for managing internet leads, executing daily outbound prospecting habits, and setting firm appointments for the showroom floor. We are looking for disciplined individuals who understand that consistency and relentless follow-up generate results.
Responsibilities- Lead Management: Respond immediately to all internet inquiries and inbound sales calls with a professional, customer-first approach.
- Appointment Setting: Convert digital and phone leads into solid showroom appointments, ensuring a seamless handoff to the floor sales team.
- Pipeline Follow-Up: Execute a structured daily follow-up process for unsold prospects, maintaining meticulous records in the CRM.
- Habit-Driven Execution: Hit daily lead measures for calls, emails, and texts to build a predictable, high-volume pipeline.
- Product Knowledge: Maintain a strong understanding of our current Chevrolet inventory, incentives, and digital pull-board sales programs to create urgency.
- Experience: Previous Sales, Internet sales, BDC or call center experience is preferred, but we will train the right highly-motivated candidate.
- Process-Driven: A systems-first individual who thrives on checklists, call logs, and daily execution.
- Resilience: The ability to handle rejection neutrally, stay motivated, and keep moving forward to the next opportunity.
- Communication: Outstanding written and verbal communication skills; you must be able to craft compelling emails and speak confidently on the phone.
- Tech-Savvy: Highly proficient with CRM software and basic computer applications.
- A supportive, family-oriented culture that rewards hard work and discipline.
- Competitive base pay plus a highly rewarding bonus/commission structure for appointments that show and sell.
- Clear pathways for advancement into floor sales or management.
- Comprehensive medical, dental, and vision insurance.
- 401(k) retirement plan options.
- Paid time off and vacation.
- Access to our Employee Purchase Program.
Henna Chevrolet is a family-owned and operated dealership located in Austin, TX, known for its remarkable growth and commitment to treating employees like family. Our focus on digital expansion and customer-first mentality has made us a leader in the automotive sales industry, creating long-lasting career opportunities and a supportive work environment.
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