IT Administrator

About Us – Terminal Industries

At Terminal, we believe the logistics yard is the last great untapped frontier in supply chain technology — a space still run on clipboards, radios, and guesswork. Yet these yards move the trucks, trailers, chassis, and containers that power global commerce. Unlocking their data isn’t just a nice-to-have — it’s the key to efficiency, sustainability, and growth across entire supply chains.

That’s why we’re building the world’s first AI-powered Yard Operating System (YOS), a platform that digitizes, automates, and orchestrates everything that happens in the yard. Powered by our Terminal Vision Engine and best-in-class machine learning, we give operators real-time visibility, intelligence, and control to slash dwell times, eliminate phantom costs, and boost throughput.

The result? Safer, smarter, faster yards , and the chance to redefine a trillion-dollar industry from the ground up. Backed by top-tier investors and partnered with leading global logistics companies, we’re not just solving problems, we’re creating the category standard.

Joining Terminal means joining a team that’s rewriting the rules of modern logistics. If you want to make a visible impact on how goods move around the world — and be part of a high-growth company with bold ambitions, this is your chance.

We are seeking a skilled IT Administrator who will support Terminal’s core IT systems and day-to-day operations, with a primary focus on user support, device management, SaaS administration, and access management. This role is hands-on and execution-oriented, ensuring employees have reliable access to tools, devices, and systems while following established security and compliance practices.

Responsibilities:

• Configure and support SSO (SAML/OIDC) and SCIM provisioning for company SaaS tools.

• Manage employee access lifecycle, access hygiene, and internal tooling access requests.

• Administer macOS devices via MDM, including OS updates, security policies, and software deployment.

• Support SOC 2 operations, including evidence collection, vendor security reviews, and security training tracking.
  Maintain reliable operation of core IT systems, including Google Workspace, Slack, Atlassian, and DNS.

• Support office infrastructure (networking, access control, A/V) and respond to day-to-day IT issues.

• Build or maintain simple scripts and automations to reduce manual IT work.

Requirements:

• Must be based in Austin, TX.

• 3–5 years of experience in IT systems administration or corporate IT.

• Hands-on experience with SSO, identity providers, and user provisioning.

• Experience managing macOS devices using an MDM platform.

• Familiarity with SOC 2 or similar security/compliance programs.

• Working knowledge of networking fundamentals (DNS, DHCP, Wi-Fi).

• Comfortable troubleshooting technical issues and learning new systems quickly.

• Strong ownership mindset and good operational judgment.

• Experience in a startup or fast-moving environment.

What We Offer:

Joining the Terminal team means being part of a dynamic, innovative environment where your work directly impacts the future of logistics and the global supply chain. You will work closely with a team of experts passionate about operational excellence and technological innovation. We offer competitive salaries, a comprehensive benefits package, and opportunities for professional growth.